Kailash
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hi
i have the sony kdl-40hx723
its developed some persistent issues with a bar appearing on the screen
i had taken out the 5 year extended warranty
they are going to replace it with this kdl-42w829B (slightly bigger model but not sure of picture quality)
do you have any say in the replacement or can you ask for payment
has anyone had experience of extended warranty with sony and replacements?
or replacements in general from other manufacturers, do you get whatever they offer from experience?
(do they take your faulty one away? i'd probably keep it if i had the option)
i have the sony kdl-40hx723
its developed some persistent issues with a bar appearing on the screen
i had taken out the 5 year extended warranty
they are going to replace it with this kdl-42w829B (slightly bigger model but not sure of picture quality)
do you have any say in the replacement or can you ask for payment
has anyone had experience of extended warranty with sony and replacements?
or replacements in general from other manufacturers, do you get whatever they offer from experience?
(do they take your faulty one away? i'd probably keep it if i had the option)
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