Sony UBP X500 Audio issues


Novice Member
I've been having issues with my UBP X500 the past couple months where the audio will seemingly cut out for roughly 3-4 seconds at an occurrence of every 30-60 mins ish.

I have tested different discs as well as my audio setup on different blu ray players and have narrowed the problem down to seemingly the player itself. Currently I have changed the HDMI cable and used a different port and updated the software of the player but alas to no avail.

I have also been inspecting the discs after play for any scratches or marks in case the player may be damaging the discs (if the issue is being caused by the laser hitting the disc perhaps) but have not seen any obvious damage.

Has anyone experienced similar issues or has some insight in to what could potentially be causing the problem and how to fix?

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