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Sony TV/blu ray player problem

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apollogary

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Hello everyone. My name is Gary and I have just joined this great site. I am hoping that some Knowledgable person can help me with a problem. I apologise in advance for the length of this post.
I have owned a Sony KDL32V4000 Tv for just over a year. In all that time it has functioned flawlessly. I have connected to it a Sky plus box via scart, a Sony video via scart and a PS3 via hdmi. A couple of weeks ago I purchased a Sony BDVE370 home cinema/blu ray system. I installed it and set it up and everything woked perfectly... fantastic. When I went back to it though, about an hour after it had been switched off, I found that the TV refused to switch on from standby. So I tried to switch it off with the main switch on the TV itself. This would not work either, and took continual pressing to finally shut down. I could then turn it back on and turn it on and off with the remote control. I thought this a one-off but it has happend several times since. I would say 5 times out of 10, the TV won't switch on from standby. I spoke to Sony who suggested the problem was with the blu ray player, so I contacted the supplier who agreed to replace it. Whilst waiting for the new one to arrive, I disconnected the blu ray player and in the 3 days before the new one arrived, the the TV again worked perfectly. When I installed the new one, unfortunately the exact same problem occurs. I have spoken to Sony again and this time they say the problem must be with the TV. But only the blu ray player causes this problem. I have tried swapping hdmi cables and inputs and disconnecting other equipment but am at a loss what to do next. It is driving me insane.
Can anyone help? please. Sony say they have never heard of a problem like this
Thanks
Gary
 

LanceR

Distinguished Member
Try the sony section or the blu ray section. This is the wrong area.

Oh and welcome to the forums :smashin:
 
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