Some will know the story behind my Sony woes but before you bash Sony juts listen to this.Quick recap-THREE FS76U's(all failed) and SIX(i think!!) HQ100's. This saga went on for around a year but we were never withouta TV for more than three weeks. To compensate for our troubles Sony have GIVEN me the following :- DVP-NS955 DVD PLayer HT-DDW860 Surround Sound System VTX-D800U Freeview Box 4 x WS-FV11 Speaker Stands 4 x WS-WV10D Speaker Brackets(only needed 1!!) I'm sure all will agree that that is a lot of FREE product to make up for the problems we had. Remember our fully working HQ100 got wrecked by a Mastercare engineer!! I've read stories on here from others with similar problems from other manufacturers who have got either nothing or a refund(just!)!! WELL DONE SONY!!!!