NickLi
Novice Member
Hello everyone,
I apologize for the long text but I got a problem with my amp that is driving me crazy. I got recently new speakers the Dali oberon 5 5.1 speaker package and I connected them with my sony str-dn1080 amp. I used the callibration process and everything worked well.
After watching a movie with 5.1 sound or playing with playstation, if I turn it off and after a couple of minutes turn it on again, randomly one or 2 speakers either front or center will get very low on level or no sound at all. I run the test tone on the menu and you can hear clearly that there is no sound or it will be very low on level compared to others.
I sent it to service but they couldn't find anything. Once I got it back I factory reset all my devices meaning my Lg oled Cx tv, the amp and the playstation. I connected only the tv to the amp in order to narrow down where is the problem. I setup my tv and then I turn on the amp and I run the setup process. After the callibration has finished I have all the options on the sound settings and hdmi settings to off as I don't want them to tell me that the issue is because something of them is activated.
I started first by playing radio for an hour. Turn it off and then back on and one of the front speakers had slightly lower level of sound than the others. Performed factory reset and after the setup I started this time to play content from the tv. I played movie from netflix and then a movie from an external drive. Once I turned off amp and turn it back on after 5 minutes, run the test tone and center speaker was very low and front right didn't produce any sound.
Last step was to change the hdmi cable. Same results only this time the front left had no sound. I even factory reset the amp and worked it without callibration, same issue. I tried and tested both sound fields meaning stereo-multi channel and A.D.F, same issue. I even connected my phone with bluetooth and played 5.1 video from it and then the amp did the same thing after turn it off and back on.
Has anyone faced this kind of issue before or knows how to help me?
Thank you in advance and sorry for the long text
I apologize for the long text but I got a problem with my amp that is driving me crazy. I got recently new speakers the Dali oberon 5 5.1 speaker package and I connected them with my sony str-dn1080 amp. I used the callibration process and everything worked well.
After watching a movie with 5.1 sound or playing with playstation, if I turn it off and after a couple of minutes turn it on again, randomly one or 2 speakers either front or center will get very low on level or no sound at all. I run the test tone on the menu and you can hear clearly that there is no sound or it will be very low on level compared to others.
I sent it to service but they couldn't find anything. Once I got it back I factory reset all my devices meaning my Lg oled Cx tv, the amp and the playstation. I connected only the tv to the amp in order to narrow down where is the problem. I setup my tv and then I turn on the amp and I run the setup process. After the callibration has finished I have all the options on the sound settings and hdmi settings to off as I don't want them to tell me that the issue is because something of them is activated.
I started first by playing radio for an hour. Turn it off and then back on and one of the front speakers had slightly lower level of sound than the others. Performed factory reset and after the setup I started this time to play content from the tv. I played movie from netflix and then a movie from an external drive. Once I turned off amp and turn it back on after 5 minutes, run the test tone and center speaker was very low and front right didn't produce any sound.
Last step was to change the hdmi cable. Same results only this time the front left had no sound. I even factory reset the amp and worked it without callibration, same issue. I tried and tested both sound fields meaning stereo-multi channel and A.D.F, same issue. I even connected my phone with bluetooth and played 5.1 video from it and then the amp did the same thing after turn it off and back on.
Has anyone faced this kind of issue before or knows how to help me?
Thank you in advance and sorry for the long text