Sony stands - Help, where can I buy?

Discussion in 'General TV Discussions Forum' started by simon1, Feb 6, 2002.

  1. simon1

    simon1
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    I am considering buying the Sony 32FX65, but hate the 'oven door' stand which is supplied with it.

    I thought no problem, I could obtain the stand which belongs with the 32DX40/32DX30 models. I rang Sony spares, who couldn't help. They suggested Sony customer care (should be Sony couldn't care less). No, No, No she said. There was absolutely no way I could obtain this stand seperately.

    I said what if a supplied stand was damaged on arrival at a dealer or customer? Surely you would be able to find a replacement for it. Yes there were parts available, she said, but not a whole stand.

    I suggested the possibility of ordering the individual parts in that case. She said no!

    The lady continued to speak to me like a child. When asked, she told me I would get the same response from Sony Sales. That's if I got to speak to them - she said I wasn't allowed.

    I really like the 32FX65, but honestly couldn't live with it's stand.

    I can't risk ordering this set unless I am guaranteed to be able to obtain the alternative stand.

    Can anyone suggest a dealer who could help with just the stand, as I would be buying the tv via a mail order catalogue where I can get a good price (interest free) and good service - although they can't offer help with the stand.

    Or could I be more persistant with Sony? I did speak with the manager of customer care, mind you, after getting no where with her colleague.

    Any advice would be most welcome.
     
  2. Banjaxe

    Banjaxe
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    Hi Simon,

    I've got a brand new stand for a KD32DX40. I use my TV on a Stands Unique AV stand so I've never even opened the box for the Sony stand.

    Send me an email if you're interested: [email protected]

    Ronnie
     
  3. simon1

    simon1
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    I've emailed you Ronnie.
     
  4. Banjaxe

    Banjaxe
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    I've just replied.
     
  5. Guest

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    If you are interested in a more exotic Sony stand, drop me an e-mail on [email protected]
     
  6. simon1

    simon1
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    Ronnie, Sent you email.
     

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