Hi, I have had a SONY KP-44DX2 TV for nearly a year and have recently stumbled upon a couple of problems. Firstly, when watching SKY TV through any scart, the picture format changes from wide to smart to zoom, with no consistancy. I have tried cleaning the scarts, but with no change. Its annoying to watch a channel with zoom mode on because you lose half the picture and the quality drops. Secondly, after reading the handbook, it appears that I have the wrong remote. The book shows a RM-948, but I have a RM-938 which is ever so slightly different. The handbook instructions dont tie up with my remote. I cannot manually alter the aspect ratio with remote, even though the book has a whole section on it. Can anybody help please....?