Question Sony OLED with Rubbish Android issues.

Discussion in 'General TV Discussions Forum' started by manonabox, Jul 14, 2018.

  1. manonabox

    manonabox
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    i just don’t get it. I’m in the market looking for an amazing TV to replace my ageing reliable Sony 40” KDL40W2000 LCD Tv. It’s not a smart Tv so after about 12 years of reliable service I want to treat myself to an upgrade. Naturally I have looked at another Sony. The A1 and AF8 picture looks incredible however I have heard nothing but bad reviews that all come to the same conclusion which is “really amazing picture but rubbish flaky unreliable Android operating system with a budget designed remote”. Reviews going back almost three years say the same thing!
    I had my doubts about just how bad the Android system was so decided to visit a shop for a hands on demonstration and see for my self. The picture is fantastic, the sound is good as well considering it’s coming from the screen! And then it happened..the wait for a response from a button press. the frustratingly cheap overcrowded remote had stopped being able to change anything on screen. The flagship Sony A1 had crashed, frozen up. The shop sales man had no choice but to power off the tv and switch it on again.
    I have read too many reviews all condemning the Sony’s choice of Android and there rubbish designed remote control. Now I have had a chance to experience this issue first hand I have frankly been put off completely from buying any Sony OLED until Sony add the missing quality features that justify its price tag. The Sony A1 doesn’t even have the oomph to properly bring out the best in Sony’s own PS4 Pro which has to be a further embarrassment.
    So why the heck is Sony still insisting on using the flaky messy Android system with such a rubbish remote and slower response times for its own PS4 Pro compared to the competitors?
    Based on much review reading and hands on experience of the issues with Android and Sonys cumbersome plastic overcrowded remote Sony has lost me for now.
     
  2. EndlessWaves

    EndlessWaves
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    The AF8 was only released a few months ago, and the A1 last year so I'm not sure where you're finding reviews three years old on them.

    None of the Smart TV systems are up to scratch. Panasonic's OLEDs last year were slower than Sony's but I haven't tried the 2018 models.

    We ended up with an LG, and while it's only occasionally annoyingly slow it's rather poorly laid out. Every time I use the input select I end up pressing the wrong arrow button, and when you go to close the TV guide the back button that'd you'd expect to close it brings up an unrelated menu up instead.

    The LG remote is equally wierd in it's choice of features. It has a dedicated button for teletext (!) but not one for iPlayer.

    It hasn't outright crashed yet, which I suppose is a bright spot.
     
  3. manonabox

    manonabox
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    Sorry for vagueness I was referring to issues that Sony specifically is having and has had for many years with the Android system.
    CountrySelector - Sony
    In my opinion Sony should listen to the many complaints and move away from Android completely to something faster, more reliable, more user friendly and less cumbersome. Maybe design something in house. LG, Samsung and the Panasonic smart TV systems work way better than Sony’s preferred system. The A1 has a superb picture but the Android smart TV from a user experience is a mess. Surely Sony must be aware of how sales damaging the reported flaky Android system is. For an expensive flagship model it should surely be the best of everything. I personally don’t like a cluttered screen full of “random’ icons. I would have probably gone for the AF8 as the picture and design are excellent but when I hear reports of a TV freezing up then see it happen first hand I just can’t justify spending a fortune on a unreliable TV.
     
    Last edited: Jul 15, 2018
  4. next010

    next010
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    Sony's version of Android TV is somewhat infamous, it includes a bunch of junkware that slow the whole system down including gathering info on what it used by the TV. On top of which Sony use what is akin to a MediaTek low end budget smartphone chip inside the TV to run the OS.

    It is possible to remove the junkware speeding it up a bit but the slowness cant be resolved due to the weak underlying hardware, MediaTek make a reference AndroidTV platform that TV vendors use like Sony. Philips version of the same AndroidTV/MediaTek platform is more well regarded.

    As to why Sony is even using AndroidTV when they have a superior in-house platform in the form of the Playstation 4 OS well, that is the interesting question and one I've wondered about myself. My best guess is because Sony is a silo-ed company these days, the TV group and Playstation group operate as almost separate companies so the TV side just isn't plugged into Playstation in the way it needs to be.

    It wouldn't take much development with a low end x86 chip to run the PS4 OS and use all the same media services, it doesn't need to be a full blown PS4 inside the TV. It could just be cheapness, the cost of an x86 system on chip and a tuner being too much.

    As for the other OLED's;
    LG use WebOS.
    Panasonic use a remnant of Firefox OS.
    Philips use AndroidTV MediaTek.
    eletricQ use AndroidTV MediaTek.

    Of the third party operating systems available the Roku OS looks a nice option but no OLED display makers uses it.
     
  5. mattl80

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    i've found LG use WebOS much better then my Samsungs "tizen" thingy. Seems stable even when streaming HLG 4k bbc streams at 40Mbps - this really will tax a cheap CPU if it's already struggling just to run the OS.
     
  6. manonabox

    manonabox
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    So far to date the simplist OS I have seen, used and liked is the Panasonic Mozilla Firefox version. It’s very user friendly and for me I preferred its uncluttered home screen. In fact there is starting to be a lot of reasons for me to buy the latest 55” Panasonic FZ952. It is supplied with high quality backlit remote, soundbar though not sure if you can add a wireless sub to it, the overly very dark deep blacks are now able to display more depths of gray and it’s no longer displaying a purple haze during dark scenes quite as aggressivly as the previous EZ952 does. The only bug bear is the lack of anything Dolby.
    How come they can’t can offer both options like LG does?
     
  7. Tim2049

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    - I'm an owner & agree that Android isn't great - but it's annoyance is honestly pretty minimal. On principle I'm fully in agreement that it's an oversight/lazy from Sony. Same with the remote control, although again, it's really 'ok' in terms of day to day use. If you think about how many buttons on it you'd actually use..(?) It really isn't much of a big deal I can assure you.

    Again, on principal I agree with everything you said, however, neither issue causes any actually annoyance in practical terms. I can live with the occasional 2 second delay when navigating android & the remote just doesn't even come into mind. It does it job perfectly well.

    Sony still need to buck their ideas up though. An Android update IS forthcoming by all accounts.
    - I find the PlayStation OS waaaay worse than android. I've had two PS4s and they're both extraordinarily temperamental. Huge delays, regular crashes etc. I thought I'd just got unlucky with my first, but my recently upgraded Pro is just as crappy...
     
  8. manonabox

    manonabox
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    Damn it! I’ve just popped into Currys to do a quick look and comparison at all the various LG’s, Panasonic and Samsungs Q9. Annoyingly despite my frustrations with Sony’s Infuriating Android OS and seeing all the OLED competition side by side the Sony really is the best and brightest OLED tv on display and that’s with all the tv’s set to shop brightness maxed out demo settings side by side with nothing being held back.
    One thing I did spot with the Sony that I hadn’t spotted before was an odd frame judder. The sales man said that it was due to the signal being shared between many screens !!? A little concerning. I was under the impression that the Sony had the best motion handling.
    Tim2049’s comments were also a useful read as an owner and I also have to agree that you don’t buy a TV to look at the OS and study the remote.
    The picture is what counts most.
    Ever feel like your going round and round and round in circles....
     
  9. furryhobnob

    furryhobnob
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    Surprised the Sony was the brightest as the LG c8 is brighter according to reviews, and on the crampton and Moore tv shootout done yesterday the c8 won best hdr over the Sony and Panasonic oleds, and the Samsung Q9FN
     
  10. manonabox

    manonabox
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    I’m only saying how I saw it in the shop. None of the OLEDs had been pro calibrated. I’m starting to get that over reviewed head spinning feeling. I must have read and watched every OLED review going. First the C7 is the best then the C8 is shaping up to follow. The Panasonic is the most colour accurate and tuned by Hollywood specialist but I personally found the blacks too crushing. Then Panasonic release a new version that solves previous issues. The Samsung Q9 is getting close to oled standards with peak brightness hitting 2500 nits but I personally didn’t think the picture was as good as OLED. The new Phillips due out in September is supposed to be the best Oled tv. The Sony has the best colour brightness and now we are advised the 2018 LG is brighter with its latest hardware. Some OLEDs are Dolby compatible and others not. Why can’t manufactures just build it all in to cover all bases (yes I am aware that LG nearly does). Why don’t TV manufacturers follow the Samsung route and a have single separate box with one cable that does everything. Rant.
    This is frankly mind blowingly frustratingly confusing. They all have plus points and negative issues. It’s an OLED/QLED minefield. All I want to do is purchase a sensibly priced 55” reliable OLED tv that will display an amazing picture that just works properly. If they weren’t so expensive maybe the decision would be simpler. Or maybe I’m Just too fussy.
    The funny thing is that many years ago tv’s didn’t need to be ‘calibrated’ as an additional service. They just worked. If the picture wasn’t up to the job you either tweaked the handful of basic settings or you complained and had it fixed.
     
  11. mattius1989

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    Get a cheap B/C7. Any PQ differences offered by other 2017/2018 models will be negligible unless you are really into AV and, IMHO, you sound more like somebody who just wants a great OLED that ticks all the boxes.
     
  12. manonabox

    manonabox
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    Yes I think you’re correct about box ticking. If only the new Panasonic FZ952B included Dolby Vision (for Netflix) with the premium remote and without the sound bar so I could add my own sound bar and subwoofer I’d be very happy and my decision would be made. The 55” LG C8 looks the one I should probably go for its just a shame the screen is so cluttered. I like the minimalistic look of the Panasonic home page.
     
  13. sagaris99

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    You can customise the web os ‘drawer' to adjust where all the apps sit, you could push all the colourful apps off to side side

    Also, there’s quick access - like speed dial, you can assign a long press on ‘1’ to open iPlayer, ‘2’ for nowtv, ‘3’ for itv player etc, meaning you never need to interact with the long row of apps
     
  14. manonabox

    manonabox
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    That’s an interesting statement by sagaris99. I have had a handful of demos by various sales people in Currys, John Lewis, and Richer Sounds plus a few smaller companies. No one has yet mentioned that I could hide away components of the WebOs interface that I don’t want. In fact it’s very hard to find a detailed demonstrations of what you can do with regard to tweaking or customising the home screens of any tv. Most reviewers concentrate understandably on the quality of the screen display. Yes they do all mention the display and it’s ease of use but usually only fleetingly. Also webos does get frequent comments about how slick it is more so than any other os.
     
  15. sagaris99

    sagaris99
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    Can’t speak as to why I’m afraid, was worked into the demonstration I was given in a London JL last weekend. To be fair I remarked how busy the bar looked, which then prompted the salesperson to discuss these two features.

    Would be very useful for a reviewer to do a tips and tricks video methink
     

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