B
brendo
Guest
Hi, I recently bought this Sony Walkman product, my first mp3 player. I've been having problems with the supplied software, and I wondered if anyone could help :
The supplied CD contained version 4.1 of SonicStage. When it reaches the stage of installing the "driver", towards the end, it suddenly terminates. The software will still load up, but I'm sure something vital is missing. For instance, although I've been able to import and transfer CDs, I cant get the CD info - a pop up box says I need to register, but then wont link to whatever it is (Gracenote?) I need to go to to register.
So, I went to the Sony site and tried to download version the latest version of SonicStage (4.3) hoping that would solve my problems. Despite taking forever to download from the server (must have been an hour and I do have broadband), all it seems to do is install the pdf guide, a link to Sonys website, and uninstall the 4.1 software! It then asks me to insert Disk 1 - even though I'm taking it from the server... Leading me to have to re-install version 4.1, and get the same original problems again . . .
I suppose the main issue I have is with the version 4.1 and the CD info problem - the problem with 4.3 was just my attempt to get around this, I really dont care if I have the latest version, I just want it to do what its supposed to!. Can anyone help?
The supplied CD contained version 4.1 of SonicStage. When it reaches the stage of installing the "driver", towards the end, it suddenly terminates. The software will still load up, but I'm sure something vital is missing. For instance, although I've been able to import and transfer CDs, I cant get the CD info - a pop up box says I need to register, but then wont link to whatever it is (Gracenote?) I need to go to to register.
So, I went to the Sony site and tried to download version the latest version of SonicStage (4.3) hoping that would solve my problems. Despite taking forever to download from the server (must have been an hour and I do have broadband), all it seems to do is install the pdf guide, a link to Sonys website, and uninstall the 4.1 software! It then asks me to insert Disk 1 - even though I'm taking it from the server... Leading me to have to re-install version 4.1, and get the same original problems again . . .
I suppose the main issue I have is with the version 4.1 and the CD info problem - the problem with 4.3 was just my attempt to get around this, I really dont care if I have the latest version, I just want it to do what its supposed to!. Can anyone help?