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Sony NW-HD5 FREEZING

Discussion in 'Headphones, Earphones & Portable Music' started by Euan_Tough, Jun 7, 2005.

  1. Euan_Tough

    Euan_Tough
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    My 1 week old Sony NW-HD5 has just, all of a sudden, frozen on me. The buttons don't work, the screen stays the same and the backlight (and player) will not turn off .
    I have tried charging it directly from the mains but nothing seems to happens(does not even show any sign of charging)
    I also looked on the troubleshoot in the manual and it had nothing about the above syptoms. But it did have something about the buttons freezing because of it being brought directly from a cold place to a warmer place(something to do with condensation?).
    Does anyone know how to sort this out, as the player doesn't seem to have a reset button.
     
  2. mcfarfs

    mcfarfs
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    Take the battery out, put it back in.
     
  3. Euan_Tough

    Euan_Tough
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    I thought about doing this, but didn't dare try in case i damaged it. (can't afford to get another one)
     
  4. Euan_Tough

    Euan_Tough
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    Just removed the Battery and replaced it. And everything seems to be working fine.
    Thank You!! :thumbsup:
     
  5. Hrochnick

    Hrochnick
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    That happened constantly (every other day) with mine - Sony recommended I get it replaced, which I did. Haven't had it happen to my new one in the 5 days I've had it so far. Check out my original thread about it here. Keep your eye on it and if it contines, I'd def think about getting it replaced.
     
  6. mcfarfs

    mcfarfs
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    Don't worry, it will be fine. When my HD3 crashes (rarely), I just flick the built in battery switch off and on again.

    If your HD5 has completely frozen this will be the only way to unfreeze it.

    AND if it does break (although I seriously doubt removing the battery will damage it) then it is covered by the guarantee anyway.

    So don't worry!
     
  7. Iam

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    Ho hum ... I got my HD5 on Monday, it froze yesterday, on Tuesday. I've tried taking the battery out & putting it back in - on effect. I've tried charging it all night, no effect. When I connect it to the PC, it's not recognised. I'm taking it back to the shop today.

    Iam.
     
  8. KeanosMagicHat

    KeanosMagicHat
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    Out of interest are you exchanging it or getting a refund?
     
  9. Iam

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    In fact - neither.

    About 3 minutes after posting my last, the darned thing started working again :)

    I had a finger on the battery cover at the time, think it was just a case of needing to re-seat the battery, tho it's odd that taking it out completely & re-inserting it didn't work yesterday.

    I suppose the moral is, fiddle with the battery/re-seat it a few times if your HD5 locks up.

    It's worked fine all day now, & I'm keeping the HD5 as it is shock resistant enough for jogging/running/exercise (unlike the Creative Zen) & has 20gb of storage, plenty of battery life.

    Iam.
     
  10. KeanosMagicHat

    KeanosMagicHat
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    Or the alternative view is to accept the fact that you should not have to fiddle with anything to make it work and take it back.
     
  11. Euan_Tough

    Euan_Tough
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    Its just happened again! I did the same thing and it seemed to do the trick.

    Has anyone got any idea about what might cause this and is it worth returning it or getting it checked?
     
  12. TommoK

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    Try reformatting?
     
  13. Hrochnick

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    Euan, when mine was freezing every other day, Sony suggested it was a faulty unit and strongly suggested that I get it exchanged. I've had my replacement for a week and a half and it hasn't crashed once.
     

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