Sony KVFS76U

DRGL

Standard Member
Fisrt post and new to all this so please be gentle ;) I have the above TV,when first turned on from cold the picture is really bad for a few mins(convergence is out) after a few mins the picture is fine but any text on the far right of the screen is slightly out of focus.Is the convergence problem when cold an issue or normal?? And should i get an engineer out for the focus problem(only seems bad when the background is WHITE) any help/info would be great.It's been like this from day 1 BTW and is now 3 months old........

TVpic1.jpg

TVpic2.jpg


This is what it looks like when turned on from cold,after a few mins it's normal:confused:
 

Zacabeb

Active Member
That is definitely not normal IMO. You should get an engineer to have a look at it. It will probably get worse and worse with time, and I think the faulty components may put stress on other components and wear them out too. I had a similar problem a few times (!) with an old Philips RPTV I had.

Was the set new when you bought it or an in-store display unit? :confused:
 

DRGL

Standard Member
The set was purchased brand new from Curry's online,what worries me is the box had a hole in the side when it turned up :( They also used a trolly to get it in the house-even though it has a picture of a trolly with a big cross through it on the box!! I fear Curry's online service engineers will be pants :( ......... If anyone else has experience of these sets please post!!
 

DRGL

Standard Member
visited a friends tonight with same TV-his doesn't doit :( Any idea what it is and should i accept repair after only 10 weeks?? (was like this from day 1-darn i should have phoned straight away :( I did email Sony in Jan and they said they couldn't coment!!)
 

scooby do

Active Member
Definately get it seen to. Recon something to do with power. I recon you could end up with a new set out of it. Not many real TV repairiers operate out of these shops
 

DRGL

Standard Member
Have emailed Curry's and they have given me a number to call for replacement!! Don't know if this will be a new TV or factory refurb...will wait and see ;)
 

DRGL

Standard Member
Engineer came out today-took one look and said it's the tube!! smart eh?? Curry's have said they will replace it if it is the tube....I'll wait and see!!
 

DRGL

Standard Member
Well after loads of emails and phone calls they have agreed to replace it(i didn't see that it was fair for a TV with a SRRP of £2K on release should need a new tube after 11 weeks!!)
 
P

Paul Atreides

Guest
There's always going to be defective tubes, no matter how much they cost.
 

DRGL

Standard Member
Tv delivered today and is fine :) Would have had a new remote too if the delivery men hadn't dropped it on the patio.It really does break my heart sometimes to see sensitive equipment wrecked by ham fisted delivery people..........
 

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