I have been wanting a widescreen TV for quite some time now and finally got executive 'sign-off' from my missus this month. Despite reading other threads detailing problems encountered with the Sony KV36FS70, with fingers crossed I ordered one from Jones of Oakwood for £1795 on Monday, 11th December. It was delivered yesterday and was shocked to find all the signs of the set not being in factory condition: no trinitron sticker on the tube, fingerprints all over the set and the mains cable in a tangled mess. All the documentation and the remote was properly sealed. Trying hard not to get too flustered, I proceeded to build the TV stand and get the 200lb monster on to its stand. Once in place, I fired it up and everything was fine! That is until 7:00pm in the evening after being on for about four hours - it decided to give up the ghost and it dropped into standby mode with the LED flashing eight times repeatedly. Tried to switch it on but I would just get the sound and no picture before the set shut back down into standby mode. I was utterly devasted and the kids were gutted. I limped to bed awaiting to contact the dealer in the morning. Things weren't looking too good - no TV this christmas I thought! I contacted the dealer first thing in the morning who I have to say were first class - they were very understanding and have arranged for another set to be delivered before christmas this Saturday afternoon. It would appear that Sony's Quality Control is something of an after thought, perhaps leaving the QC to the customer to save on cost! How can Sony let their flagship analogue CRT be shipped in this condition? Do the company realise what they are doing to reputation?