sony KDLS32A12 having problems please help



:lease: :lease: My parents recently purchased this sony bravia Tv KDLS32A12 and there is so much blurring when watching sport or anything with fast movement, the pictures seems to smear across the screen.Also the picture is not particularly crisp and pictures appear fuzzy at the edges. Is there anything that can be done to stop this happening. Your help would be most appreciated and would bring me major kudos with my parents.

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