I telephoned Sony last week to see if I needed newer software for my DX100, as I couldn't get the 1/4 picture on the Parliament channel. I had the window where the pic should be, but no image. I was told that I had the latest software and the reason I had no pic was perhaps down to it not being broadcast yet from my local transmitter.
Now the 30 Oct has been and gone, and still no pic. I decided to ring them, prompted by another Sony user who'd posted on Digital Spy forum.
Just finished speaking with them - none of their IDTV's will be able to receive the pic on the Parliament channel (and never will)!
I was actually amazed that they've admitted it. We all know how they handled the SB problem!
When I asked why I was fobbed off last week, I was told that they didn't know last week - yeah right!
One of the reasons I went for an IDTV was the concept of 'future-proofing' via the 'over air software download' facility. Only five months into ownership of the set, and I am already missing out on a feature available to owners of inexpensive STB's.
When asked about the brand new Sony IDTV models compatibility - his reply was that he imagined it would be the same.
Not having a picture on the Parliament channel might not seem like a big deal to some, but this is just the beginining. Who knows what else Sony IDTV owners will miss out on as things progress with DTT. I gather a better epg is already in the pipeline.
A supervisor from Sony is supposed to be getting in touch with me to explain the technical reasons. I'll keep you posted.
"We've manufactured the tv to work with the current DTT technology" "It's not our fault" - were comments I remember from the phone call.
Surely a new software would sort this out? Maybe they can't be bothered writing new software?
Now the 30 Oct has been and gone, and still no pic. I decided to ring them, prompted by another Sony user who'd posted on Digital Spy forum.
Just finished speaking with them - none of their IDTV's will be able to receive the pic on the Parliament channel (and never will)!
I was actually amazed that they've admitted it. We all know how they handled the SB problem!
When I asked why I was fobbed off last week, I was told that they didn't know last week - yeah right!
One of the reasons I went for an IDTV was the concept of 'future-proofing' via the 'over air software download' facility. Only five months into ownership of the set, and I am already missing out on a feature available to owners of inexpensive STB's.
When asked about the brand new Sony IDTV models compatibility - his reply was that he imagined it would be the same.
Not having a picture on the Parliament channel might not seem like a big deal to some, but this is just the beginining. Who knows what else Sony IDTV owners will miss out on as things progress with DTT. I gather a better epg is already in the pipeline.
A supervisor from Sony is supposed to be getting in touch with me to explain the technical reasons. I'll keep you posted.
"We've manufactured the tv to work with the current DTT technology" "It's not our fault" - were comments I remember from the phone call.
Surely a new software would sort this out? Maybe they can't be bothered writing new software?
