Hi,
Have the HT-Z9F with rear speakers, I'm experiencing a noticeable drop in connection connection between the sub/rear speakers and the main unit.
I've been following the suggestions listed on the forum, but still feel it should be unnecessary to re-pair the units every couple of days.
Is this everyone else's experience?
I'm guessing you have auto sound on the SB switched off.
did you try changing the Rf setting that you had?
In my job I often do fault investigations and rule out what may be causing an issue to find a solution.
I havent had any issues with my connection, apart from on prime a couple of times I did notice sub dip. But on other sources I have never experienced this. And I don't ever loose the connection completely.
I do switch SB, sub and rears off at wall every night. Not sure if that would make any difference?
And I restart the tv once a week, and I did notice restarting tv and sb fixed lip synch issues in bbc iplayer app.
I wonder if it's something else causing the issues.
Does it happen on all sources or just some. Eg tv app, 4k player?
Do you loose the connection completely until you resynch or is a momentary loss of connection?
Does it do this on 1 specific sources eg prime tv app or on all sources?
What wireless devices do you have or could a device be interfering with the SB?
I would test by switching off any wireless doorbells etc to test. Though if you have neighbours using a device that possibly has interference you would not know.
I checked manual and wireless speakers use one of the frequencies below.
5150 - 5250 MHz < 18 dBm
5250 - 5350 MHz < 18 dBm
5470 - 5600 MHz < 18 dBm
5650 - 5725 MHz < 18 dBm
5725 - 5850 MHz < 13.98 dBm
The bottom range is in same range as 5g wifi channel 36
Channel 161 uses 5815 to 5795, which nest wifi such as bt hub, orbi etc will use for their back channel to link the individual satellites to the main router hub.
Try using a WiFi analyser to see if it is a possibility that something may be causing interference?
What tv model do you have connected to the SB?