Hello franks1, my name is Scott Fuentes and I work for Sony Support USA. The model you mention is only available in Latin America. I am not familiar with the processes and procedures for Sony in other countries/regions. Unless otherwise specified in the warranty and other documentation included with the product, all Sony consumer products purchased internationally are supported and serviced in the country/region in which they were purchased.
You may visit the Sony Global Web site for information about obtaining support in countries other than the USA.
You may also refer to the documentation included with the product for additional information and support contacts. Thanks, Scott