sony ex72 and virgin hd remote help please


Standard Member
hi all.i cant seem to set up the remote so i can turn the sound up and down using the virgin remote.i have tried putting in the sony code and the other code that it says try.What happens is when i put the code in and press the standby key nothing happens.any ideas if i am doing it wrong.Also i have connected it up to a sony 3d blu ray player.I am using a standard hdmi cable.Do i need a 1.4hdmi cable to get the best picture?any help would be great thanks.:D


Distinguished Member
There is a help section on the VM box help page for setting up the remote.
Your present HDMI lead is fine.
Last edited by a moderator:


Some BRs do need a higher quality cable but the 1.3 or 1.4 isn't the factor that matters.
If your cable works then you don't need to change it - you either get a picture or you don't, nothing in between.

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