Hi, I loaded the USB driver as per instruction in the manual before connecting my device (TRV 355E) to my computer. When I connects then the program searchs for drivers. 2 out of 3 installs properly but program does not find the driver for the device (handycam). In hardware profile it shows the handycam as "other device" and it does not work. I tried a lot but failed. Please give me the proper instruction throughly. So, pls help.