Hopefully somebody can help me, as this has driven me insane! Apologies its a big long but wanted to include as much information as possible.
Heres my problem .
Up until yesterday my TV (KDL-40NX703) had been connecting fine to my home network and internet content was working perfectly. This was up until my ISP had to replace a faulty cable modem. All other wifi devices (2x ipods, 1x Wireless Printer, 1x phone, 4x laptops, 1x PC, 1x Playstation 3) are connecting to the home network with the new modem in place fine and all have no problems connecting to the net.
My current home network configuration is an Ambit Cable Modem with Virgin Media ISP connected via ethernet to a Netgear N300 wireless N router. It is encrypted with WPA-PSK(TKIP)/WPA2-PSK(AES). DHCP is set on and so is UPnP. My router is NOT set to restrict MAC addresses either. My TV is on the PKG4.034EUH-0106 firmware, which sony site says is the latest. I didnt update so Im guessing the TV did it on its when the wireless used to work.
This is what I have tried so far. Power cycle TV from energy saving switch, leaving for 10mins turning back on. Restoring TV to factory settings. Soft Reset of TV. Power cycle Cable Modem, power cycle wireless router. Deactivate all other wifi devices in the house. Remove encryption on wireless router. Attempt firmware update on both TV and router (already latest firmware so wouldnt proceed). Manually assigning subsequent IP address and DNS using the settings from my PC ipconfig
My router is WPS push button and WPS PIN capable. Ive attempted connecting this way but it times out and is unsuccessful.
On the router side, the TV just doesnt show up on the list of attached devices. It shows my PC and wifi printer fine.
On the TV when I ask it to scan for networks it finds none, despite the fact there are atleast 12 known networks in my area. When I manually configure the SSID the connection results I get are
CONNECTION RESULTS
Wireless Device: OK
Local Access: Failed
Internet Access: Failed.
The settings that show up when I leave the TV to auto config the IP address etc. in the View Network Status are:
Connection Method: Wireless (built-in)
Wireless Device: OK
Network (SSID): NetgearN300
Signal Strength: - (It isnt showing the signal strength when I leave it to auto config)
Security: WPA-PSK (TKIP)
IP Address Setting: Auto
IP Address: 169.254.196.59
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
Primary DNS: 194.168.4.100
Secondary DNS: 194.168.8.100
Mac Address: (shown)
Proxy Server: Not Used
When I log into my router it doesnt show the TV as a connected device. Im not particularly good at this but I thought the IP address would be in the same range as the other devices on my home network ie: 192.168.1.## and the default gateway: 192.168.1.1 (router)??
I tried to manually assign an IP address of 192.168.1.8 and reserved this and the TVs MAC address on my router. Then used the settings shown on my ipconfig on my PC, I got a slight improvement and it showed me the signal strength of the network but still no cheddar and connection results were the same Local Access Failed and Internet Access Failed. Whenever I try to update internet content I get a 2200 error message. I would like to try and connect the TV directly to the router through Ethernet but theres 3 floors in the way and would rather not carry it down!
I've sent a support request to Sony through their website but really don't anticiapte a switft response. If you have ANY suggestions asides from throwing it out the window (that thought had crossed my mind) Id be very much appreciated!
Heres my problem .
Up until yesterday my TV (KDL-40NX703) had been connecting fine to my home network and internet content was working perfectly. This was up until my ISP had to replace a faulty cable modem. All other wifi devices (2x ipods, 1x Wireless Printer, 1x phone, 4x laptops, 1x PC, 1x Playstation 3) are connecting to the home network with the new modem in place fine and all have no problems connecting to the net.
My current home network configuration is an Ambit Cable Modem with Virgin Media ISP connected via ethernet to a Netgear N300 wireless N router. It is encrypted with WPA-PSK(TKIP)/WPA2-PSK(AES). DHCP is set on and so is UPnP. My router is NOT set to restrict MAC addresses either. My TV is on the PKG4.034EUH-0106 firmware, which sony site says is the latest. I didnt update so Im guessing the TV did it on its when the wireless used to work.
This is what I have tried so far. Power cycle TV from energy saving switch, leaving for 10mins turning back on. Restoring TV to factory settings. Soft Reset of TV. Power cycle Cable Modem, power cycle wireless router. Deactivate all other wifi devices in the house. Remove encryption on wireless router. Attempt firmware update on both TV and router (already latest firmware so wouldnt proceed). Manually assigning subsequent IP address and DNS using the settings from my PC ipconfig
My router is WPS push button and WPS PIN capable. Ive attempted connecting this way but it times out and is unsuccessful.
On the router side, the TV just doesnt show up on the list of attached devices. It shows my PC and wifi printer fine.
On the TV when I ask it to scan for networks it finds none, despite the fact there are atleast 12 known networks in my area. When I manually configure the SSID the connection results I get are
CONNECTION RESULTS
Wireless Device: OK
Local Access: Failed
Internet Access: Failed.
The settings that show up when I leave the TV to auto config the IP address etc. in the View Network Status are:
Connection Method: Wireless (built-in)
Wireless Device: OK
Network (SSID): NetgearN300
Signal Strength: - (It isnt showing the signal strength when I leave it to auto config)
Security: WPA-PSK (TKIP)
IP Address Setting: Auto
IP Address: 169.254.196.59
Subnet Mask: 255.255.0.0
Default Gateway: 0.0.0.0
Primary DNS: 194.168.4.100
Secondary DNS: 194.168.8.100
Mac Address: (shown)
Proxy Server: Not Used
When I log into my router it doesnt show the TV as a connected device. Im not particularly good at this but I thought the IP address would be in the same range as the other devices on my home network ie: 192.168.1.## and the default gateway: 192.168.1.1 (router)??
I tried to manually assign an IP address of 192.168.1.8 and reserved this and the TVs MAC address on my router. Then used the settings shown on my ipconfig on my PC, I got a slight improvement and it showed me the signal strength of the network but still no cheddar and connection results were the same Local Access Failed and Internet Access Failed. Whenever I try to update internet content I get a 2200 error message. I would like to try and connect the TV directly to the router through Ethernet but theres 3 floors in the way and would rather not carry it down!
I've sent a support request to Sony through their website but really don't anticiapte a switft response. If you have ANY suggestions asides from throwing it out the window (that thought had crossed my mind) Id be very much appreciated!