Sony Bravia KD65AG9 'Exit YouTube' stuck


Active Member
See attached pic, have got this on screen when I go to HDMI inputs.

Have mains powered TV down, then factory reset but still there and won't let me go any further (can't select quit)

YouTube videos offer no help, more interested in self promoting than helping!

Can anyone on here offer help?



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Distinguished Member
Unplug everything from the TV apart from the power cable...does the message disappear?

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