ani4ani
Active Member
Hi there,
I have a Sony CX1, which I have had from new for about 9 months. I noticed whilst watching "ICE AGE" that there were two or possibly three amber [very feignt] circles in the background of the display. I checked with another DVD and again they were there.
Nothing seem to make them disappear. I have never seen them before.
I decided to ring Sony, first and foremost to query what might be causing it and what I could do. They suggested a local company could take a look at it. [in the absence of a local Sony Service Centre] They descibed them as "very competitive". I queried this statement???? "I'm covered by my warranty"......"err I doubt it , we're on the CX5 now!
".....but I bought it new only 9 months ago"
".....not material - the warranty starts when we sell it...we sold that projector [by serial number] over 15 months ago.[to PC World, where I purchased it from]..so no warranty"
I was then advised to take issue with PC World, who have basically said "take it up with Sony! - we would only send it to them anyway!"
This is not the end of the matter as you might gather - personally I think the stance of both companies is incorrect. Views on my next step anyone or alternatively tell me how to get rid of the circles
thx
I have a Sony CX1, which I have had from new for about 9 months. I noticed whilst watching "ICE AGE" that there were two or possibly three amber [very feignt] circles in the background of the display. I checked with another DVD and again they were there.
Nothing seem to make them disappear. I have never seen them before.
I decided to ring Sony, first and foremost to query what might be causing it and what I could do. They suggested a local company could take a look at it. [in the absence of a local Sony Service Centre] They descibed them as "very competitive". I queried this statement???? "I'm covered by my warranty"......"err I doubt it , we're on the CX5 now!
".....but I bought it new only 9 months ago"
".....not material - the warranty starts when we sell it...we sold that projector [by serial number] over 15 months ago.[to PC World, where I purchased it from]..so no warranty"
I was then advised to take issue with PC World, who have basically said "take it up with Sony! - we would only send it to them anyway!"
This is not the end of the matter as you might gather - personally I think the stance of both companies is incorrect. Views on my next step anyone or alternatively tell me how to get rid of the circles
thx