Sony AF9 OLED Owners and discussion Thread

Ekko Star

Well-known Member
if I remember rightly with the A1 and the AF9 they don’t repair they will just replace once the have it and confirm the fault
Yes but they might replace with a certified refurbished unit....
 

Ekko Star

Well-known Member
Isn't the 5 year warranty coverer by Sony themselves ?

I doubt Currys would have any stock left and they may refer to Sony ?
 

woppy101

Distinguished Member
Isn't the 5 year warranty coverer by Sony themselves ?

I doubt Currys would have any stock left and they may refer to Sony ?
No if curry’s are collecting it, it will stay in house, like JL curry’s deal with warranty’s themselves, he’s more likely to be offered a ag9 or another model
 

Ekko Star

Well-known Member
No if curry’s are collecting it, it will stay in house, like JL curry’s deal with warranty’s themselves, he’s more likely to be offered a ag9 or another model
I've had JL refer back to the manufacturers for resolution in the past. Not so sure about Currys though as never dealt with them.

Either way there won't be much if any new AF9 stock available now. I doubt they or Sony will attempt repair it.
 

deon444

Distinguished Member
Isn't the 5 year warranty coverer by Sony themselves ?

I doubt Currys would have any stock left and they may refer to Sony ?
It's a currys 5 year warranty, as I needed to phone and set the warranty up as they said it comes with a 1 years manufacturer's warranty and they provide the other 4 years. Pretty much same as what John Lewis do.

Whether they will try and repair is another thing.

But if they replace it's always with a new unit and not a refurb,or they will give you a voucher to buy another set yourself.
 

Always-hungry

Novice Member
Hi
On the very edge of picking one up tomorrow
My concern, well two

I have a bright lounge, will it be better to get the Qled90 ??

Is the apple app coming and if not, is there a reasonable price 4K player to matchup

thank you
 

Jokerr

Well-known Member
Hi
On the very edge of picking one up tomorrow
My concern, well two

I have a bright lounge, will it be better to get the Qled90 ??

Is the apple app coming and if not, is there a reasonable price 4K player to matchup

thank you
if it is a very very bright room and you don’t want to draw curtains then Samsung QLED is good safe choice due to the anti reflective glare they use and tv brightness. Although i personally would PREFER AF9/AG9 and draw the curtains as i also have a bright room.

Apple might announce a new AppleTV4k in October. Purely speculative, but just a point to consider.
 

Geesus

Well-known Member
Could someone do me a favour? Anyone with an Apple TV 4K, fire up El Camino on Netflix, then jump to a reasonably dark sequence and keep your eye on the bottom black bar - I get this very strange flickering actually in the black bar itself. Did the same thing in Mindhunter S2 so I'm thinking it is a Dolby Vision problem with the ATV4K.
 

kidulysses77

Active Member
Any one know what the ‘sound settings’ do on the telly? Through the action menu? Standard, music, dialogue etc? Apart from the obvious....

Not sure what the optimum setting is for general content if you’re watching say Netflix through the TV via the amplifier and a 3.1 system? Standard or cinema?

I have it at cinema just now which is supposed to be optimised for surround sound. However I dont have surround sound. Just a 3.1. But is it still better to have this on? No idea what it actually does.

I set it to this some time ago but not sure if it was intentional.
 

Built To Chill

Well-known Member
@deon444 crazy pictures - bad luck. I’m sure you a shoe in for a replacement but I appreciate it sucks to be thrown back into the panel lottery.

For what it’s worth, when I sent my A1 off for a panel fault I spoke at length to the (officially sanctioned) Sony repair people and they confirmed that for panel issues nothing can be done except replace the whole set. Assume AF9 is the same. While I’m not proud of it from an environmental perspective, I must admit this is reason to buy Sony for me. Wouldn’t like the idea of it essentially being dismantled and put back together for a panel replacement, as I know LG do for some models.
 

CMBmovies

Active Member
No Apple app for the AF9. Sony have never mentioned bringing it to this model TV. But you could buy and Apple TV 4K.
 

clydebest

Distinguished Member
It's a currys 5 year warranty, as I needed to phone and set the warranty up as they said it comes with a 1 years manufacturer's warranty and they provide the other 4 years. Pretty much same as what John Lewis do.

Whether they will try and repair is another thing.

But if they replace it's always with a new unit and not a refurb,or they will give you a voucher to buy another set yourself.
Sorry to hear about the AF9 will you be hoping that they fix it or try another GZ2000 if sound issue is sorted.. whatever way it goes all the best.
 

deon444

Distinguished Member
Sorry to hear about the AF9 will you be hoping that they fix it or try another GZ2000 if sound issue is sorted.. whatever way it goes all the best.
Well now as it has failed just over a years use,I have lost faith in it. So would hope I have a choice of exchange,or a voucher. But if not a Af9 then yes,a Gz2000
 

CMBmovies

Active Member
Could someone do me a favour? Anyone with an Apple TV 4K, fire up El Camino on Netflix, then jump to a reasonably dark sequence and keep your eye on the bottom black bar - I get this very strange flickering actually in the black bar itself. Did the same thing in Mindhunter S2 so I'm thinking it is a Dolby Vision problem with the ATV4K.
Thanks for reminding me that was out. I watched it tonight on Apple TV Netflix app and no flickering here. I did notice a slight judder every 49 seconds though so guessing its 24p.

Great movie btw. and looked absolutely spectacular on the AF9z Wish I’d watched Breaking Bad more recently though, I had to spend some time on google afterward figuring out who people were. Lol.
 

Geesus

Well-known Member
Thanks for reminding me that was out. I watched it tonight on Apple TV Netflix app and no flickering here. I did notice a slight judder every 49 seconds though so guessing its 24p.

Great movie btw. and looked absolutely spectacular on the AF9z Wish I’d watched Breaking Bad more recently though, I had to spend some time on google afterward figuring out who people were. Lol.
Damn, that is worrying then. Thanks for checking.

Do you have frame rate matching enabled on the Apple TV?
 

CMBmovies

Active Member
Damn, that is worrying then. Thanks for checking.

Do you have frame rate matching enabled on the Apple TV?
Yes. Both match settings are on. I forget the exact details of the ATV 24p bug. It shows up every now and again. I wonder if Netflix app on TV would have fixed it.
 

tigermad

Well-known Member
Could someone do me a favour? Anyone with an Apple TV 4K, fire up El Camino on Netflix, then jump to a reasonably dark sequence and keep your eye on the bottom black bar - I get this very strange flickering actually in the black bar itself. Did the same thing in Mindhunter S2 so I'm thinking it is a Dolby Vision problem with the ATV4K.
Just came on to post the same thing. Weird how no one else on the web seems to have seen it. I had it too in an episode of black mirror once also in dolby vision but I think that was on my old LG oled.
 

CMBmovies

Active Member
One black flicker I do notice is the iTunes version of endgame 1080p SD. At the end of the climatic battle (no spoilers) when the music swells and it slowly fades to black.. it flickers noticeably. I don’t know if it’s the OLED panel near black flicker thing just bad encoding on the files part. All the more reason for Disney 4K iTunes films to happen soon. :)
 

Geesus

Well-known Member
Just came on to post the same thing. Weird how no one else on the web seems to have seen it. I had it too in an episode of black mirror once also in dolby vision but I think that was on my old LG oled.
Thank you! At least I know that my AF9 is not at fault. I only see it during the really darker moments (and I was watching in the dark at the time) but it was very disconcerting seeing the black borders flickering away. I'm guessing it is Dolby Vision related, as Mindhunter season 2 was encoded in DV too.
 

CMBmovies

Active Member
Thank you! At least I know that my AF9 is not at fault. I only see it during the really darker moments (and I was watching in the dark at the time) but it was very disconcerting seeing the black borders flickering away. I'm guessing it is Dolby Vision related, as Mindhunter season 2 was encoded in DV too.
Could be a panel lottery thing maybe?
 

Jokerr

Well-known Member
Thank you! At least I know that my AF9 is not at fault. I only see it during the really darker moments (and I was watching in the dark at the time) but it was very disconcerting seeing the black borders flickering away. I'm guessing it is Dolby Vision related, as Mindhunter season 2 was encoded in DV too.
Actually it is a common issue, but for some reason not all encounter it or see it. It only happens via AppleTV4k.

Does it still happen if you turn frame matching off?

i got tired of this issue. Also happens with my LG OLED, but to a much lesser degree and not bothers.

This is why I stopped watching Netflix on AppleTV4k and instead use internal TV Netflix, Prime, iPlayer, YouTube. Also the sound is better on internal Apps..

i love the AppleTV4k, but with my AF9 only use it for:
1. My 300 iTunes Movie Library. These look and sound better than Netflix even the internal App.
2. Podcasts App.
3. AirPlay feature.

On my AF9 i use it for:
1. Netflix. Better picture and no flicker. Better sound. DOLBYVISION is brighter.
2. Amazon Prime. Better picture and sound. Colours better for HDR.
3. BBC IPLAYER. Much better picture with fewer artifacts. HLG HDR. Better sound.
4. YouTUBD. 4k HDR. Better picture and sound.
5. TIDAL HI FI App. Sounds amazing and plays Master Quality.
 
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deon444

Distinguished Member
Well an update on my Af9,Currys called and said that they no longer get replacement oled panels from Sony anymore.

So they offered An Ag9 as a replacement, but I said no. So they will give me a voucher for the price of what the Ag9 replacement is selling for now,which is £3499.

Happy with that as the Af9 could been had of late from various sites for £2400-2600.

Excellent service again from currys,as if it was John Lewis I'd be still waiting for it to be picked up.

My Af9 was a excellent panel before it went bad,great calibrated pic with no tint and very minimal banding. So just hope my next tv is up to the same standard.
 
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Jokerr

Well-known Member
Well an update on my Af9,Currys called and said that they no longer get replacement oled panels from Sony anymore.

So they offered And Ag9 as a replacement, but I said no. So they will give me a voucher for the price of what the Ag9 replacement is selling for now,which is £3499.

Happy with that as the Af9 could been had of late from various sites for £2400-2600.

Excellent service again from currys,as if it was John Lewis I'd be still waiting for it to be picked up.

My Af9 was a excellent panel before it went bad,great calibrated pic with no tint and very minimal banding. So just hope my next tv is up to the same standard.
Thats good news. Puts you in a great position to get a good deal on a tv of your choice now or at a time when prices come down further.

good luck with your decision. Black Friday deals only 5-6 weeks away.
 

Geesus

Well-known Member
Does it still happen if you turn frame matching off?
I don't have frame matching on. It is different to the flickering seen with matching enabled anyway. I guess some of us are just more sensitive to it. I have no idea how people are not seeing it in El Camino though as it is pretty obvious. I wonder if there is some setting on the TV that might be causing it.
 

tigermad

Well-known Member
I don't have frame matching on. It is different to the flickering seen with matching enabled anyway. I guess some of us are just more sensitive to it. I have no idea how people are not seeing it in El Camino though as it is pretty obvious. I wonder if there is some setting on the TV that might be causing it.
Some people in the states are also seeing it but it’s not widespread.
 

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