Sony A90J OLED Owners and Discussion Thread

SteveLA

Well-known Member
I should of gone with JL, I just used web chat with arrow and they said they will text once the item is at the depot and then I can arrange delivery and it’s normally after 48 hours.
 

tobyadams

Member
Just had a phone call from John Lewis relating to my preorder of the 55a90j. They advised that the UK catch up apps would be missing from the TV and that they would be provided by a software update from Sony later this year. They have given me £100 credit as a goodwill gesture.
Wow. If it is £100 JL / Waitrose vouchers and the apps come in a few weeks, I'll be happy.
 

Geesus

Well-known Member
Not doubting that poster at all, but it does seem odd that he signed up under an hour ago and that was his first post.
 

IL Cattivo

Well-known Member
Yep, just got my phone call & £100 credit to my JL account.
Actually tried to ask them if I could waiver the 100 notes for next day delivery, which would be cheaper for them, but they were still standing their ground on that front!! :laugh:
 

capt_janeway

Active Member
Not that worried about the catch up apps as I have an Nvidia Shield and my current TV doesn't have them all anyway
 

Coolasice

Standard Member
Hello new here 🙂... got the JL call with £100 off which will go as an account credit and free Amazon firestick 4K. They asked if I had any other streaming devices and I said no as I was looking to do all streaming from the tv hence the free 4K stick
 

tobyadams

Member
Hello new here 🙂... got the JL call with £100 off which will go as an account credit and free Amazon firestick 4K. They asked if I had any other streaming devices and I said no as I was looking to do all streaming from the tv hence the free 4K stick
That’s quite decent compensation really. I’m impressed.
 

games133

Active Member
Just had my dispatch email from Sony, delivery is with Arrow XL and they will be in touch to arrange deliver, wonder when they will contact me as tomorrow is probably not looking good for me if they have to contact me first for a delivery day.

Anybody had any contact from arrow XL for a delivery b
Did you order from sony Website or from a sony center?
 

Ashy

Active Member
Also just had the have a free £100 call from John Lewis :D Just in time for Returnal for the PS5 haha! Excellent
 

Coolasice

Standard Member
That’s quite decent compensation really. I’m impressed.
Yeah I thought so too...Was actually good customer service as the agent apologised for the misinformation (even though it’s Sony’s fault). As well as the offers, the agent also gave me the option to cancel the order if I preferred... I went with the firestick and goodwill and delivery for Tuesday next week 😁
 

schofiercf

Standard Member
Not doubting that poster at all, but it does seem odd that he signed up under an hour ago and that was his first post.
I'd have been suspicious too.
I signed up an hour ago because the username I normally use is already taken, which suggests I registered many moons ago. Don't remember doing so though, hence no idea what email I used. Was easiest to create a new account.
 

golden phoenix

Distinguished Member

jmacc

Distinguished Member
Sure won't be long mate, tell them you have no streaming device to get a free firestick too
tell them you want the new apple tv 4k :D :D
 

games133

Active Member
Just had a phone call from John Lewis relating to my preorder of the 55a90j. They advised that the UK catch up apps would be missing from the TV and that they would be provided by a software update from Sony later this year. They have given me £100 credit as a goodwill gesture.
Mmmmm might ring sony center about this see what they say.
 

Ashy

Active Member
Email just come through to confirm:


WE’RE PROCESSING YOUR REFUND

Order number: [snip]
Dear Ashy,
This is to confirm that we’re processing your refund of £100.00 as a gesture of goodwill.
You'll receive your refund within 5 working days.
We are sorry for any inconvenience caused.
 

Ashy

Active Member
I did ask if delivery could be sooner but they said Tuesday was the earliest they can start getting them out
 

IL Cattivo

Well-known Member
If you want the FireStick, whatever you do .. don't mention that you have alternative means of viewing the apps, otherwise you'll only get the £100 voucher.
 

jmacc

Distinguished Member
I did ask if delivery could be sooner but they said Tuesday was the earliest they can start getting them out
they have to open them all, check the screens and uninstall the uk catchup apps first :rotfl: :rotfl: :D :D
 

The latest video from AVForums

Podcast: REL T/9x Subwoofer + Bowers & Wilkins PI7 Reviews, AV Shows in a Pandemic and more
Subscribe to our YouTube channel

Latest News

Freeview Play viewers get Android TV homescreen update
  • By Andy Bassett
  • Published
Hisense announces US TV and soundbar ranges for 2021
  • By Andy Bassett
  • Published
AVForums Podcast: 5th May 2021
  • By Phil Hinton
  • Published
AVForums Movies Podcast: 4th May 2021
  • By Phil Hinton
  • Published
Creative launches Dolby Atmos SXFI Carrier soundbar
  • By Andy Bassett
  • Published

Full fat HDMI teeshirts

Support AVForums with Patreon

Top Bottom