Firmware update to v6.6575 now available.
Had my 55 A1 for 3 years now and got an internet connectivity problem. TV refuses to acknowledge connection to wifi or Ethernet and most of the apps therefore don’t work. I say most as Netflix does!!!
I’ve tried rebooting etc but no joy. Other items connected to the same router (Orbi 42) are all working fine.
Any ideas please as I’m totally scratching my head
Awesome ATMOS from Netflix! FinallyEU Firmware update to v6.7140
Benefits and Improvements
- Introduces redesigned and streamlined Settings menus (Android™ 9 Pie)
- Combines the Video, Album and Music apps into one Media Player app
- Removes the WPS function for improved security
- Improves the TV’s responsiveness when switching on from standby
- Resolves a no sound issue from a specific sound bar connected via HDMI ARC
- Improves video playback on HbbTV applications
- Improves Wi-Fi function
- Resolves the black screen issue caused by High Efficiency Video Coding (HEVC) format decoding via the TV tuner
- Adds support for HEVC 100/120Hz in USB video playback
NOTE:For more information on the Setting menu change, please refer to this article.
EDIT: Atmos is finally available thru DD+/ARC in Netflix.
I installed the update this morning via USB. Everything seems fine EXCEPT while watching Sky via HDMI 3 I get the same issue re the info banner. Strange.I have noticed since this latest firmware is that when on HDMI ( hdmi 3 in my case playing 4K blu-ray) is that the information logo on the top left of the screen keeps popping up. Happened about 30 times while i was watching a film last night which was quite annoying. But i found out if you go into settings and turn off the "notifications banner" this gets rid of this annoying bug. Has anyone noticed this ?
Incredible! Didn't expect them ever to do this. Saves me buying an Apple TV. Does Atmos work on Disney Plus and Amazon too? Is this just the standard update on the TV?
Just to follow this up, after updating to firmware version 6.7140 I can now watch 4K & HDR content with Bluetooth headphones paired to the TV without issue.Hello all, I have owned my A1E for the last three years & have had very little problems with it but today I loaded up Netflix & I am unable to watched anything in 4K or HDR/Dolby Vision with the only option being HD.
I did a quick google search & found that with other Sony models when a Bluetooth device is paired to the TV it can cause this exact issue & I do have a pair of headphones I use for watching TV paired.
As soon as I disconnect the headphones from the TV I am able to view content in 4K & HDR/Dolby Vision without issue, as soon as I pair the headphones back again the 4K & HDR/Dolby Vision flags disappear.
I have just updated to the latest firmware v6.6575 to see if that would fix the issue but it still persists.
Can anyone else confirm this is the same for them? I have been watching 4K HDR content via Netflix with my Bluetooth headphones for years & now it seems its broken for some reason.
Then you dont have the latest update, because when you select “settings” (the cog shape) the first thing in the list is “watching tv”.