1. Join Now

    AVForums.com uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sonus - Very Slow Order Fulfilment

Discussion in 'AV Stands, Cabinets, Seating & Furniture' started by windfall, Aug 19, 2004.

  1. windfall

    windfall
    Active Member

    Joined:
    Oct 19, 2003
    Messages:
    2,327
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    48
    Location:
    LFC Kop End
    Ratings:
    +57
    Hi All

    Has anyone else ever ordered a sonus rack?

    I ordered one via HiFi Bitz and I'm nearly 3 weeks on and there is no sign of it, I asked for an AV Rack with blue glass.

    I just wondered if anyone else has ordered from them and what time it took to get the order.

    Cheers

    Tone
     
  2. eddiea

    eddiea
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Yes I had the same trouble when I ordered my Sonus rack from Hifi Bitz, I rang Sonus and spoke to very helpful man who got things moving for me.
     
  3. windfall

    windfall
    Active Member

    Joined:
    Oct 19, 2003
    Messages:
    2,327
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    48
    Location:
    LFC Kop End
    Ratings:
    +57
    Hi Eddie

    Any chance of a name and number? I would like to contact them. Was it a prob with the supplier or the manufacturer that was holding things up?

    Cheers

    Tone
     
  4. eddiea

    eddiea
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Hi tone

    It was a while ago, cant remember the guys name but I just did a search for Sonus and found the number that way, I was pleasantly surprised how helpful he was, it turned out the problem was with HiFi Bitz they had not ordered my rack when they said they had.
     
  5. bobbypunk

    bobbypunk
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    used to stock them, can confirm they were always quick in my experience!
     
  6. windfall

    windfall
    Active Member

    Joined:
    Oct 19, 2003
    Messages:
    2,327
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    48
    Location:
    LFC Kop End
    Ratings:
    +57
    Hi Chaps

    Well I contacted Sonus and was told a completely different story from HiFi Bitz!

    Who do you believe?? Chap at Sonus (Tim) said that they supply a warehouse not direct to dealers, the dealer in this case says that Sonus are awaiting blue glass, Sonus laughed and said that was not the case.

    I will follow this up today when business is open.

    I am a little dissapointed! Just want the rack, I've even added it to my sig!

    Hmmm!

    Tone
     
  7. cucuz

    cucuz
    Active Member

    Joined:
    Jun 16, 2004
    Messages:
    123
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +6
    I ordered a 1350Av Elite by Sonus from Musical Approach in Stafford and they arranged for Sonus to deliver it direct to my house in less than a week .... fantastic service from both ! :thumbsup:
     

Share This Page

Loading...