Sonos Beam (Gen 1) to LG B7 HDMI ARC viewing Sky Q silence issue

anticlaus105

Well-known Member
This happens quite frequently and is getting annoying.

When watching Sky Q my sonos beam will go silent. Sometimes it can happen after pausing a program, sometimes adverts can trigger it (possibly due to change from DD5.1 to DD2.0? and back etc.) and I think it's happened when changing channel. A slight rewind seems to fix the issue, however pausing and resuming doesn't.

It's a gen 1 connected via HDMI ARC to LG B7.

When silent the following shows in the app. Below that is a video of the issue. Below that is the app when the issue has resolved.

Does anyone know what is could be causing this and how to fix it?

Before rewind 1.jpg


Before rewind 2.jpg





After rewind 1.jpg

After rewind 2.jpg
 

Attachments

  • Before rewind 1.jpg
    Before rewind 1.jpg
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