Smurfin
Distinguished Member
I bought my Sanyo Z1 from Nexnix just after its first release in the UK, and after running up 900 hours on my Z1, it has been exhibiting some problems.
To start with, in warm conditions (only when very warm) the fan exhibits the old speed-up syndrome (which was common with the first batch of Z1s), and then recently the bottom left hand corner of the image is discoloured and the geometry is slightly wrong. On a blue screen this is seen as a fading in brightness, and when projecting a white image the discolouration is seen as a yellowish tint (ugh).
I've been meaning to send it back to Nexnix for ages now (it's 14 months old but has the 2 year warranty), but keep putting it off because it means being projectorless for 2-3 weeks.
Then over the last few days I've noticed - and other people too - that the projector has needed calibrating again, due to the image being too dark. My original settings (Avia'd) had the contrast at 31 and brightness at 32, and I had to calibrate this to 36 brightness, and 35 contrast.
Then today I had to recalibrate it AGAIN, which took the settings up to 38 brightness and 37 contrast. I hadn't really given it much thought, putting it down to the hours on the lamp, but then at under 1000 hours it's not even 30% into its life cycle, and as I was musing on this as I switched it on tonight for some X-box action....
......snap.....
.......crackle.........
DEAD.
After rechecking all of the cabling and switching it off and on again, I tried powering up again, and watched the lamp lens. Every time I go to power up, it crackles, the lamp light flicks in tandem with the crackling...then it switches off. The "LAMP" light is lit, but that's it.
Has anyone else come across this?
I can only assume that the bulb has gone (and I hope that's what the issue with the image problem was down to), but I'm slightly concerned that - as Nexnix have told me previously - the bulb isn't covered by the warranty .
That's what I'm expecting to be told when I call them tomorrow, however I would argue that the item has to be fit for the purpose, and just 900 hours use of a £1300 video display unit is not fit for the purpose, despite what Sanyo state under their warranty terms.
Nexnix offer good service imho, so it will be interesting to hear their response (I'm calling them first thing!), but in the meantime has anyone else come across this problem?
cheers
Matt
To start with, in warm conditions (only when very warm) the fan exhibits the old speed-up syndrome (which was common with the first batch of Z1s), and then recently the bottom left hand corner of the image is discoloured and the geometry is slightly wrong. On a blue screen this is seen as a fading in brightness, and when projecting a white image the discolouration is seen as a yellowish tint (ugh).
I've been meaning to send it back to Nexnix for ages now (it's 14 months old but has the 2 year warranty), but keep putting it off because it means being projectorless for 2-3 weeks.
Then over the last few days I've noticed - and other people too - that the projector has needed calibrating again, due to the image being too dark. My original settings (Avia'd) had the contrast at 31 and brightness at 32, and I had to calibrate this to 36 brightness, and 35 contrast.
Then today I had to recalibrate it AGAIN, which took the settings up to 38 brightness and 37 contrast. I hadn't really given it much thought, putting it down to the hours on the lamp, but then at under 1000 hours it's not even 30% into its life cycle, and as I was musing on this as I switched it on tonight for some X-box action....
......snap.....
.......crackle.........
DEAD.
After rechecking all of the cabling and switching it off and on again, I tried powering up again, and watched the lamp lens. Every time I go to power up, it crackles, the lamp light flicks in tandem with the crackling...then it switches off. The "LAMP" light is lit, but that's it.
Has anyone else come across this?
I can only assume that the bulb has gone (and I hope that's what the issue with the image problem was down to), but I'm slightly concerned that - as Nexnix have told me previously - the bulb isn't covered by the warranty .
That's what I'm expecting to be told when I call them tomorrow, however I would argue that the item has to be fit for the purpose, and just 900 hours use of a £1300 video display unit is not fit for the purpose, despite what Sanyo state under their warranty terms.
Nexnix offer good service imho, so it will be interesting to hear their response (I'm calling them first thing!), but in the meantime has anyone else come across this problem?
cheers
Matt