Question Smart Hub (Tizen) Amazon Prime and 4k

moot14

Novice Member
Hi everyone, I just bought a 2015 Samsung UHD TV (Samsung UN55JS8500), but I'm having trouble getting anything to stream in 4K through the Smart Hub (Tizen) app. I have confirmed that the items I am trying to stream is available in 4k.

I can stream 4k through the smarthub netflix app, so I'm assuming it's not my network. My network is hardwired to my TV and is 200mbps/20mbps.

Has anyone else run into this issue with Amazon?
 

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