Question Smart Home Help Needed

Discussion in 'Smart Home, Climate Control & Security Forum' started by ASabz, Jun 19, 2018.

  1. ASabz

    ASabz
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    Hi,

    I have my house set up with about 10 hue lights and 10 smart switches all over the place. I use Google home and Amazon Echo to run all of those lights and switches. However, I am having a bit of an issue with this whole set up that I can not figure out why. I guess this is a shot in the dark to see if you could help me or not but here it goes...
    My lights turn on an off fine but 8 out of 10 times, when I command Alexa or Google to turn on or off a specific light, like the kitchen ceiling, the whole kitchen turns on and when I ask the kitchen hue lights to turn off, they do turn off but turn right back on instantly, or even sometimes they do turn off and then the dining room turns on right after. In the living room, when I ask the lights to turn off, they do, but then again they turn back on instantly. Its so frustrating, every command has to be repeated like 10 times for it to work as I intended. I have tried everything from resetting the hub for hues, deleting cache on my Google and Alexa apps to renaming all the lights but nothing has worked.

    I am so sorry for this long msg but no one seems to know what the problem could be. My guess is the fact that Alexa and Google are working on the same network with the same lights connected...

    Thank you, any help would be appreciated
     
  2. davidegee

    davidegee
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    I don't have the solution but suggest you test a few things out e.g. Why not try completely removing one of the controls (Alexa or home) and see what happens?
     

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