Question Sluggish remote 43UH620V

Discussion in 'LG TVs Forum' started by mathemagic, Jul 25, 2018.

  1. mathemagic

    mathemagic
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    The TV has become very sluggish when responding to the remote in the last few days. I've changed batteries and have also bought a new remote, thinking the kids had damaged it somehow. However, I still have the same problems.

    Basically, you can be pressing a button and nothing will happen for a few presses, then it might work for one or more presses. Sometimes, something might work first time but then stop - eg, typing in channel 101 I could have trouble getting any or all digits in or it might work straight off.

    It could be a coincidence (have a feeling it isn't) but the TV recently updated the firmware to 05.30.25 possibly straight before the problem started to happen.

    No joy from the LG online support and I can't downgrade the firmware to the previous one to test as LG don't allow that.

    Any ideas / suggestions gratefully received.
     

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