Hi, about 2 months ago i spotted (in a 100 hour runtime lamp inspection) that the reflective (dicroic) coating was coming off the bulb. Contacting where i bought it i was told its not covered under 1 year warranty. Contacting Panasonic shop i was told the same and that it wont be covered under extended covers too. ( I work in comet and i knew that lamps are covered under 1 year and Our exteneded - thats for rear projection tho) Phoning panasonic i was told that they are covered if lamp is under 1500 hours running as thats the minimum. If the fault was caused by machanical shock/vibration, poor clooling (ie blocked vents) or power failure this could be found by lamp inspection by expert. If this is found i can get charged. The thing doesent move, is on a SmartUPS700 from eBay for £20 (had to repair it and add batts tho) and has plenty breathing space so i booked it in for warranty repair/replacement with a substitute unit whilst it was away. Was told to expect a call within a week.... Ive called back 3 times in the last month and im still asked to wait. They can take it without a loan unit but the repair may take a month or so. Id rather go with the loan unit and wait. has anybody else had problems getting panasonic to get a move on? Can this be expected? Many thanks, Stuart.