SkyQ . Told not to use wired internet connection only wifi

Had an 8am install yesterday so was not paying 100% attention. They strongly advised against a wired connection. Possible mentioned IP address problems. Are they right?
 

damo09

Well-known Member
Nope.. try downloading a 4k movie over WiFi.... i have mine wired all the time.
 

dts

Distinguished Member
Same here,wired connection all day long! Have virgin media's upto 350 meg package and i actually get near 390 meg.
 

tom 2000

Distinguished Member
Had an 8am install yesterday so was not paying 100% attention. They strongly advised against a wired connection. Possible mentioned IP address problems. Are they right?
Cobblers.
 

Russ_64

Well-known Member
Had mine with cable to the router for more than 5 years. As said above, no issues. And I turned off wi-fi on the main box.
 

dts

Distinguished Member

Phantom84

Active Member
Nonsense, I have main box and mini wired and have zero issues, have another one that is wired and every so often I have to re-pair using wps button.

Wired is always better
 
Do you have an LG tv and or Virgin broadband like me. These were the concerns of the installers. I have noticed bad or slow connections with the Sky box using the ethernet connection whilst the one via the TV was 100%.
 

Fergal82

Distinguished Member
Had an 8am install yesterday so was not paying 100% attention. They strongly advised against a wired connection. Possible mentioned IP address problems. Are they right?
Why don’t you heed the advice given and see how you get on. Why wouldn’t they be right?
 

rpr

Active Member
Had Sky Q installed this morning, installer plugged the network cable straight in without mentioning wireless.
 

kosymodo

Active Member
My understanding is that the main box can quite reliably be connected to your network via ethernet, but the mini boxes should only be connected (to the main box) via the mesh network (i.e. not connected to your network via WiFi, nor via ethernet)
 

kosymodo

Active Member
I have my main box connected by wifi. I don't download many films, but download F1 UltraHD a lot. Don't seem to have any problems, I've noticed?

Wired is always gonna be a more reliable connection than wireless...however, I do take your point that, in the main, a wireless connection won't cause issues. The main focus of my post was the mini boxes
 

tom 2000

Distinguished Member
My understanding is that the main box can quite reliably be connected to your network via ethernet, but the mini boxes should only be connected (to the main box) via the mesh network (i.e. not connected to your network via WiFi, nor via ethernet)
All my boxes, main and three minis are connected to my home wired Ethernet.
 

IainH99

Standard Member
All my boxes, main and three minis are connected to my home wired Ethernet.
Same here - main and one mini - both connected to my router by wired Ethernet. Had one or two initial problems (mini box losing network) - but once i switched off wireless on both boxes, its been working flawlessly. On BT Internet, using an Asus router - the 2 boxes appear on the IP address list on the router like any other device.
 
Last edited:

stewjoy

Well-known Member
By going the wired route does this stop sound dropouts when watch movies in UHD ?
 

tom 2000

Distinguished Member
I have never experienced the drop outs. Then again I do not watch many UHD movies on Sky. I cannot see the connection between wired and possible sound drop outs.
 

stewjoy

Well-known Member
Thanks . Appreciate that info.
 

Trollslayer

Distinguished Member
Sky boxes use a customised Linux and that has no problems with wired connections.
 

stewjoy

Well-known Member
Sky boxes use a customised Linux and that has no problems with wired connections.
Don’t want to sound thick. But could you please educate me on this subject.
 

rpr

Active Member
Don’t want to sound thick. But could you please educate me on this subject.
Linux is the operating system the box uses. It's an open source operating system.
 

Trollslayer

Distinguished Member
Windows is an example of an end user operating system, basically it is between the hardware and applications.
Many products including TVs, set stop boxes phones (Android ans iOS mostly) and a lot of commercial products use this approach.
It means applications can change without having to retest everything, the applications are a lot smaller than the operating system these days.
 

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