Commuterman
Standard Member
I had SkyHD installed on 29th July and like some other people I am without premium channels. I have made several phone calls to Sky and have been dealt with very politely by their customer service operatives with their lovely Scottish accents, but unfortunately with no improvement to my situation.
A few minutes ago I was informed that last night (31st July) an update was applied to their systems at Sky and the technical department are currently working their way through the accounts fixing (I hope) those that have failed to have their cards paired with the Set Top Box. Apparently I should wait another 24 hours to see if the problem has been fixed.
Just thought I'd share with the community and those in the same boat as me.
A few minutes ago I was informed that last night (31st July) an update was applied to their systems at Sky and the technical department are currently working their way through the accounts fixing (I hope) those that have failed to have their cards paired with the Set Top Box. Apparently I should wait another 24 hours to see if the problem has been fixed.
Just thought I'd share with the community and those in the same boat as me.