Sky Wireless N Router - worth the upgrade?

Discussion in 'Sky Broadband' started by CatManDo, Jan 5, 2012.

  1. CatManDo

    CatManDo
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    Hi all,

    I've got an oldish Netgear Sky Router, works ok although the Wireless signal is very poor.

    Is the new Sagem one much better? Also how many ethernet ports does it have?

    Just trying to figure out whether its worth me paying the £35 for the new router or not.

    Thanks all.
     
  2. tut_gareth

    tut_gareth
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    I can tell you it has four Ethernet ports on it but they're not G/Bit, just 10/100M/b, or so the Sky lady told me last night.

    I have opted to get my own Router which will be a Netgear DGND3700.... probably
     
  3. Greg Zepplin

    Greg Zepplin
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    I had the old G-sky router, reliability was great and tweaking was easy, but range wasn't very good. I then changed to the O2 N-wireless box which was brilliant, really noticed the speed & range improvement. For the last month I've had the new sky N-router, just as fast as the O2 N router and as for the range, it's 100% over the whole house. However, reliability is awful, it keeps dying and restarting. Thinking about asking for a replacement! If it was as reliable as the old one I'd definitely recommend it, it's worth phoning up & asking for a free one, especially if your contract is up for renewal.
     
  4. dave77

    dave77
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    I'm debating whether to get the new N router from SKY too but like you would prefer the DGND3700. Do SKY allow you to use non SKY routers now and it is easy to setup?
     
  5. tut_gareth

    tut_gareth
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    Sky said to me that they would not cover or support any "failures" of the sky BB service whilst I was using the Netgear as opposed to theirs..... (so keep hold of the original sky router just in case you need to plug it back in before you call them :rolleyes:)....

    As for set up of the Netgear I think they are pretty straight forward, they have been in the past
     
  6. wadswoaj

    wadswoaj
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    FYI I called SKY last week asking about an upgrade to the N router..... they sent me one for free perhaps because I'd just renewed my contract with them but free none the less.

    I'll keep the old one just in case the new one fails in the future.
     
  7. psblad

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    Unfortunately, according to Sky (a telephone conversation today) a lot of free wireless N routers were sent out free "in error" & it's now a disciplinary matter if staff do so. This seems incredibly unfair as a friend of mine got a free router 2 weeks ago and my 12 month contract is coming to an end. I missed out by 2 weeks!

    Sky obviously don't give a toss about customer retention.
     
  8. mr.manchester

    mr.manchester
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    I've had loads of trouble with my router lately (it's the black one) so called them lastnight but even after 22 loyal years with sky they wanted £35 for an upgrade. I transferred to cancellations I got it free in the end, just waiting for it to arrive.
     
  9. psblad

    psblad
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    A conversation with cancellations it will be then I think!
     
  10. Richard

    Richard
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    Is the N router the v6 version?
     
  11. psblad

    psblad
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    Mine says v5.23.1a4N
     
  12. bonsai

    bonsai
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    hi guys,i want to upgrade my sagem wirless router i got from sky,would appreciate any recomendations and imput:)
    cheers
    graham
     
  13. tomelli

    tomelli
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    Just ordered the new N router from Sky. Despite the fact that my monthly bill is over £80, I had to pay the £35 for the router. My old G router is starting to creek. As my family is getting older we seem to have more and more wifi enabled devices. Having also had an extra bedroom built has also necessitated the need for greater wifi range. Lets hope the N meets my needs.
     
  14. CatManDo

    CatManDo
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    Well I had to pay too although they did agree to lower my sub for six months.

    I have seen a massive improvement in terms of signal around the house.
     
  15. beerhunter

    beerhunter
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    I'm afraid that Sky have done this for everyone else too.
     
  16. CatManDo

    CatManDo
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    I don't get what you mean mate? If Sky have discounted the sub as an offer to pay for the wireless router then that's good for whoever gets it.

    What Sky should really do is offer the Router upgrade for free for loyal customers.
     
  17. beerhunter

    beerhunter
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    At the time of my post, Sky were offering six months free to all new and existing customers. My point being that the OP was, at best, just getting what everyone else was getting.
     
  18. RobbySpurs

    RobbySpurs
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    If you get the n router for £35 does that tie you into a new years contract?
     
  19. Miss Chief

    Miss Chief
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    No.
     
  20. RKilburn9837

    RKilburn9837
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    Hi,

    Was wondering about upgrading my Sky Router but just had a quick question that I wondered if you could answer:

    Before you got your new router, did you lose internet connection on your old sky router whilst your new one was being delivered?

    Thanks,

    Ryan
     
  21. CatManDo

    CatManDo
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    No not at all mate
     
  22. RKilburn9837

    RKilburn9837
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    Thanks. Considering getting one as wifi on iPad keeps dropping :(
     
  23. ichikiriyama

    ichikiriyama
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    I thought it was 6 months free for new customers and existing customers but only those with Sky tv. I cancelled my Sky tv some months ago.

    Just called sky and spoke with cancellations. Got 50% off subscription for 6 months and a free n router. The guy wouldn't do it at first and said it's either 50% off or a free old style Netgear router. I told him I liked the look of the new n router and asked him to speak with his manager and wanted discount subscription as well. Had to buy the router for them to refund me the money straight away. Good times.
     
    Last edited: Apr 4, 2012
  24. RKilburn9837

    RKilburn9837
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    I also got my sky router for free. Messed around on the sky upgrade package site and they rang me the next day. I got line rental (normal price) free sky router and the sky+hd box (still had to get the hd pack but glad I did now).

    Sky Wireless N routers range seems to be better and the iPhones and iPads seem to have 3 wifi signal bars at all time now (which was the reason for upgrade)
     
  25. nashcroft

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    hi i have just spoken to sky to ask about getting an N router after complaining about my bb service the guy informed me it would be £35 and he assured me that it would resolve my issues so i said ok i will have one he then went on to say that as a good will gesture he will give me sky movies and sports free for a month and deposit a £28 refund to my account off my next bill so my router cost me £7 :thumbsup:
    lets hope my problems are solved
     
  26. MikeeW

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    Hi all,

    Can I jump on the band wagon and ask if anyone knows if I would be able join another router as a repeater to the new sky router? The router I wish to add has repeater functions enabled and has WPS capability. Ive read the new sky router has a WPS function but sky have a tendency to lock routers down with firmwares etc.

    Any info would be appreciated!!

    Cheers,

    Mike
     
  27. johnelf

    johnelf
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    For those of you who are considering paying the £35 to upgrade your router, why not upgrade to fibre if in your area?
    The extra is £12.50 p/m and you get the N type router free. So basically you would get 3 months fibre for free rather than paying for the new router.
    Just a thought but you would get better wireless connection and massive speed difference.
    John
     
  28. MikeeW

    MikeeW
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    *Nudge*
     
  29. hongkongphooey

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    I have just got the new N router as i have just joined sky, i have replaced my super Billion 7300N which was great as understand i cant use this on sky guttedat first BUT this has been really good the wireless range is slightly better which i do not get as i had been told that any wireless N router without at least 2 external antenna wouldnt b true N rated and my billion has 3.
    In all going from a REALLY good billion to this what i thought would be dodgy sagem all is ok well 2 days so far and countingo
     

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