ittim
Established Member
- Joined
- Nov 30, 2006
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Okay, Here goes, cutting a long story short.
My Sky + is old and knackered (Amstrad Box)
When i told sky 2 months ago that i was leaving for NTL/Virgin they offered me a new Sky plus box. At the time I said no becuase I really wanted cheap HD off them and they wouldnt budge!
Two weeks ago i took out Sky Broadband. Its crap to be fair but its only a fiver each month.
My box has since deteriorated so I called to ask if the offer of a new box was still available. I was told i needed to speak to retentions as they were the ones who offered it originally.
Then the guys comes back on and tells me retentions won't speak to me as i've just taken out broadband and i'm now on a 12 month contract.
So in conclusion, am i on a 12 month contract for my TV again? if so should i reconnect my phone line?
and secondly since i've had broadband for only two weeks can i get it disconnected under a 'cooling off period' ?
oh and thirdly does anyone know if i can download dream team online if i cancel my sky ?
My Sky + is old and knackered (Amstrad Box)
When i told sky 2 months ago that i was leaving for NTL/Virgin they offered me a new Sky plus box. At the time I said no becuase I really wanted cheap HD off them and they wouldnt budge!
Two weeks ago i took out Sky Broadband. Its crap to be fair but its only a fiver each month.
My box has since deteriorated so I called to ask if the offer of a new box was still available. I was told i needed to speak to retentions as they were the ones who offered it originally.
Then the guys comes back on and tells me retentions won't speak to me as i've just taken out broadband and i'm now on a 12 month contract.
So in conclusion, am i on a 12 month contract for my TV again? if so should i reconnect my phone line?
and secondly since i've had broadband for only two weeks can i get it disconnected under a 'cooling off period' ?
oh and thirdly does anyone know if i can download dream team online if i cancel my sky ?