Purchased a Sky+ box from Dixons June 2003. Installed it myself. No problems until a couple of days ago when it just locked up and then would not come out of standby. 3 days later got it working by doing the most bizarre combination of reboot and key presses only to find the 2nd tuner is dead. SKY won't touch it because they didn't install it. Dixons won't touch it because it clearly states on the box it has to be installed by SKY. That was a waste of £200 then. Jeez.