New today, I couldn't resist their offer. Just thought I'd post the experience / result. Rang on last Wednesday, arranged for upgrade, this Monday fitting. 10 am engineer phones "I'll be there between 11am & 3pm" 11.30 he arrives, polite & helpfull having already done some instalations,another 3 & mine to do. Cracks on with the job. all plugged in & running within the hour. Not working in full as Sky had to fiddle about & activate it after, this was done in about 2 hours. Picture quality as good as my old box (excellent on my 50" projector), seems easy to drive, thus far I'm well happy! If only my original Sky installation had been as pleasent! What he told me.... I may encounter conflicts with my Sony video as the box (a Pace) had a Sony chip in that had in some cases caused problems. Fortunatley the video is being placed elsewhere I've not much use for it now. He also said there where problems sometimes with dolby sound, to 'reboot' the box to cure them. Also there were similar issues with recording dolby. He explained there were software uppgrades to solve this in the pipeline. (I've not experienced any of this yet). The only downside, the box looked Silver on the web, but is actualy grey, apparantly the only colour available. Silver would match my other stuff.