Just wanted to let people know I've spoken to a tech guy at sky today who has confirmed they are aware of a problem with sound on Prem 1,2 & 3. This was the first time I haven't been made to feel it was my fault not being able to plug in a scart lead (which I don't even use!). He told me they have a solution............... turn off the function in the sound settings! When I mentioned that I am not getting what I thought I was paying for he said that no compensation was being offered as they wanted to examine the extent of the problem before making an appropriate offers. That'll be no then.