HMHB
Outstanding Member
I've spoken to Sky technical department today as I'm fed up of resetting my receiver every other day because of the "program listings unavailable" message.
After having to endure the "switch off, make sure scart cables are secure blah blah blah" crap I finally got through to the girl that it was a problem that loads of people have got at the moment and it seems to have got worse since the last software update.
I was then put through to someone who actually knew something about the system and she told me that they know it's a software problem and they are looking to fix it in the next release.
Another problem I have just started getting is the slow movement through the channels on the program banner which sometimes doesn't move at all and other times skips through 2 at a time - she confirmed that this was also a software bug.
Glad to see that our increased subscriptons are being put to good use
After having to endure the "switch off, make sure scart cables are secure blah blah blah" crap I finally got through to the girl that it was a problem that loads of people have got at the moment and it seems to have got worse since the last software update.
I was then put through to someone who actually knew something about the system and she told me that they know it's a software problem and they are looking to fix it in the next release.
Another problem I have just started getting is the slow movement through the channels on the program banner which sometimes doesn't move at all and other times skips through 2 at a time - she confirmed that this was also a software bug.
Glad to see that our increased subscriptons are being put to good use