I was a Sky customer for a number of years but gave it up because of poor finances. But as time wore on I was able to afford to get Sky re-connected. I did purchase a Panasonic Freeview Pvr before commiting to sky again. What a piece of rubbish it was. Noisy hard drive. Slow remote control response. Lock-ups and crashes. It went straight back to Richer Sounds who gave me a refund without even asking why I was unhappy with it. Obviously not the only one they had returned. Anyway, I decided to have Sky+ installed. I had read all the horror stories about Amstrad boxes on AV Forums, so when I called Sky to get reconnected I asked for a Pace box to be supplied. I was given the usual story about how I can't pick which box I want. I still can't understand why they carry on with this. When anybody buys a dvd player or tv, the salesman in any shop in the land will never say "Sorry sir, you can't have the Sony, you will have to take the Alba just because we say so." Basically they know you want their service and they do as they please. The engineer arrived on the agreed date and when the Sky+ box was revealed I was not surprised to find it was the dreaded Amstrad pvr3. I said nothing and decided to wait and see how it performed. All seemed well for the first two days then all the problems I had read about and dreaded appeared. Slow button response on remote,lip-sync problems,sound drop-out,blocky picture,missing recordings and I have had to turn it off and on again about thirty times in the last month. I have had to turn it off and on again five times today 07-03-06, just to get it to delete recordings I have already watched as it locks up after every attempt to delete a recording. I am going to phone Sky to replace the Amstrad, but it appears their is a lot of software problems involved aswell. It can't just be down to a shoddy box. Sky+ has been around for a good few years now and all the hardware should have all the glitches sorted by now, But I also believe worse is to come from Sky. Wait till everyone who has spent a few grand on High Definition televisions start having problems with their HD Sky boxes. We all know its going to happen.