I was told by the knowledgeable support staff that the long standing series problem was solved by the last update. I've had this problem from scratch (15 months now!) and it's still happening (missing 4 in the last week). Is anyone else still having the problems? It seems to happen 90% on BBC1 for me. A couple on UK Horizons recently and the odd one on Sky 1. Also last week I had a series link causing the following repeat and not the next new program to be recorded? Whilst I like the overall concept of the Sky+ I never have had such enduring problems with anything EVER. I laugh when I see their adds because I have never missed any programs when I just used the plain old video. Now every week I'll end up missing something (luckily most have a repeat viewing). Add to this the fact it isn't cheap and the support is worse service I've ever dealt with - I even had one hang up on me when I asked to speak to their supervisor. Not a happy camper.