Sky+ RF2 Socket has lost it's DC component

[soundman6322]

On my Sky+ box the RF2 Socket has lost its DC component, so my TV Link has stopped working.

It is set to 'on' according to the box settings. It has previously worked fine but just recently switched off even though the box thinks it is on.

I have tested the o/p with a meter and there is no DC.

Can it be reset or do I need a new box?

 

[961]

Try switching rf2 option "off" & then shut down box and remove plug socket from wall to allow memory to clear

Then do a reboot, turn rf2 back on and see if that sorts it

If it doesn't, then perhaps it may be the box

What make and how old?

 

[logiciel]

You don't need a new "box", though if it isn't the current Sky PVR you could get one for nothing anyway.
If it's only the remote control that's not working, a wireless IR extender would look after that; if the channel isn't getting through a wireless videosender would do both jobs.

 

[961]

But if the current setup worked well why not get sky to sort FOC failure of the rf2 power supply if it's an old box that is due for replacement?

 

[winston2010]

But if the current setup worked well why not get sky to sort FOC failure of the rf2 power supply if it's an old box that is due for replacement?

Because it is not Sky's problem. The box belongs to the OP not Sky. It is like asking a garage to fix your car FOC just because you bought it there and always buy petrol there.

 

[961]

Because it is not Sky's problem. The box belongs to the OP not Sky. It is like asking a garage to fix your car FOC just because you bought it there and always buy petrol there.

Sorry, don't agree with that

It's exactly sky's problem because they charge you to watch via their hardware. After 12 months it belongs to you, but as they develop the hardware they do replace, for example, the original Thomson boxes FOC

When a box develops a fault they will sort it to keep you on contract. They will try to get you to pay a standard charge of £65, but if you can't/won't they'll fix it free

Nothing to do with cars and petrol

 

[logiciel]

if it's an old box that is due for replacement

then you ask for the replacement and get it for free - no hassle with trying to fix something that's not worth fixing, and probably can't be fixed, anway.

 

[Stevenage Neil]

OK, stop beating about the bush over "free" boxes etc. The RF2 Power is a software switch and if any "glitches" occur to the software can be switched off. The first thing to do is to power down the Sky box and then, on power up again, reset the RF2 power.

 

[961]

OK, stop beating about the bush over "free" boxes etc. The RF2 Power is a software switch and if any "glitches" occur to the software can be switched off. The first thing to do is to power down the Sky box and then, on power up again, reset the RF2 power.

See post #2

 

[Stevenage Neil]

See post #2

So what was Post#4 about? Given that Post#2 was never answered?

 

[961]

So what was Post#4 about? Given that Post#2 was never answered?

It was about #3

 

[Stevenage Neil]

I give up......

 

[MartinPickering]

One cause of "no RF2 power" is water entering via the aerial lead. Eliminate this possibility before bothering to do anything else. A drowning box won't last long!

Another cause is a fractured solder joint on the connection of the RF2 centre pin to the PCB. Easily fixed, provided that you can get at it without major dismantling.

One "cure" for "no RF2 power" is to add a SkyLink compatible amplified splitter. This will provide power to the "magic eye". Then, as long as the RF2 is still working as a remote control input, everything should work OK.

 

[soundman6322]

Thanks for all the advice guys.

I tried a software reset by powering down as posted by 961, but the TV link still has no power.

I like the sound of the add a SkyLink compatible amplified splitter. I didn't know such an animal existed. I shall investigate this further. I don't really want a new box because of the recordings on the HDD.

My box is only 3 months old, well thats as long as I've had it.

I already have an old box with a recorded HDD so I don't really want 2. So if anyone has advice about recording from the HDD onto some other media, I would be grateful for that also.

I'm sure there's already a thread for it!

 

[logiciel]

A Sky machine needs to be connected to the satellite dish when you want to record from its hard drive to a VHS, DVD, or BR, recording machine, or through a computer capture card.

 

[winston2010]

Sorry, don't agree with that

It's exactly sky's problem because they charge you to watch via their hardware. After 12 months it belongs to you, but as they develop the hardware they do replace, for example, the original Thomson boxes FOC

When a box develops a fault they will sort it to keep you on contract. They will try to get you to pay a standard charge of £65, but if you can't/won't they'll fix it free

Nothing to do with cars and petrol

It is not Sky's hardware. The box is yours as soon as you subscribe, and provided you don't break the minimum contract you don't have to pay for it. If you do break the contract Sky don't take your box back, they just charge you the full price for it.

If it develops a fault out of guarantee they will fix it for a subsidised £65 as you point out. Sadly give people an inch and they take a mile and this shows up with their reluctance to pay to fix their own gear. Sky are stupid for not standing their ground, anyone who can afford their subs can afford £65 occasionally.

 

[961]

If it develops a fault out of guarantee they will fix it for a subsidised £65 as you point out. Sadly give people an inch and they take a mile and this shows up with their reluctance to pay to fix their own gear. Sky are stupid for not standing their ground, anyone who can afford their subs can afford £65 occasionally.

I can well understand that argument

However, many will take the view that sky charge a very full fee these days, with many paying well over £60 per month

On that basis both sky and the customer gain if sky decides to fix the box/dish/whatever free of charge

I could also argue that it is long since time that sky ditched the £10 extra charge for HD channels