Okay guys, hoping someone can give me some advice please. Yesterday my sky remote stopped working. When I say stopped working, I mean it no longer appears to operate the sky box properly. It still does the volume on the tv no problem. I changed the batteries to see if they were the issue but im still getting the same problem. When I press the channel up button for example, the lights light up on my thomson sky box but it just doesnt do anything. Its almost as though ive lost the link between the two. Also, if its broken, do I have to purchase another one or do sky provide replacements? Any ideas anyone? Thanks in advance.