On 13 September I returned to Sky with a good deal on Sky Q. Four weeks ago I bought a new tv, Panasonic GZ950. Like many other subscribers, I get sound dropping out intermittently. What I have noticed is that it doesn't happen on 2.0 stereo broadcasts but only on 5.1 surround only on playback of recordings or downloads. It makes no difference whether I connect directly to the tv or via my AV receiver. I phoned Sky yesterday and after a lengthy discussion and carrying out various setup checks I was told that this had been an issue with Samsung tv's in the past but never with Panasonic so my complaint would be forwarded to the appropriate dept. Given the fact that there have been many subscribers complaining about this issue here and on Sky Community I am surprised that Sky continues to send out these set-top boxes. when the issue is still there. I am still within the 14 days cancellation period and my feeling is to cancel the subscription now rather than wait indefinitely for a fix to be carried out, and go back to using my BT box.