Question Sky Q PQ issues

gaz2810i

Well-known Member
I have seen an issue with my Sky Q output on my Sony 65ZD9. When I had BBC One on pause earlier, while I was sat close disconnecting my old BD player, I noticed odd lines running up and down the screen but mostly in the middle section. They are not noticeable from my usual seating position unless I look hard but they are quite distracting when up close. They are there on all HD, SD and UHD channels and look more like picture artefacts than defects.

At first I was worried that it was the TV (only had it 3 weeks) but I can't see them on the inbuilt Netflix stream, my XBOX One S playing UHD discs or on my HD DVD player playing DVD's on the TV. Then I wondered if it was my Denon amp, but I plugged the Q box straight into the TV and they were still there. Next I thought it might be my HDMI cable, but I switched that one with another and again they were there.

Any ideas as right now I am stumped??? I tried rebooting the box a couple of times but they still persist and when I tried changing the picture settings from UHD to regular 1080p the screen just went funny and reverted back to 4k.

Is anyone else seeing these lines or is it just me and I need an engineer visit???

Thanks in advance :)
 

logiciel

Moderator
Why have you posted where No Sky Here is the rule?
 

gaz2810i

Well-known Member
A mistake maybe... if not allowed as you said then simply delete and I will post elsewhere. Thanks for your help, you've been very useful ;)
 

logiciel

Moderator
That's my job - I leave replies to the experts!
Thread now moved.
 

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