Sky Q Possible Partial Tuner Fault?

d10brp

Well-known Member
I have a 2TB Q box and on Saturday morning I started getting blue screen no signal messages. This happens on about 75% of channels with the others unaffected (normal HD picture and sound). The Sky call centre person I spoke to tried but wasn't particularly helpful (turn it off, turn it on, different HDMI cable). I have an 'engineer' booked but not for another two and a half weeks.

It seems to me that, somehow, 1 or more of the tuners has stopped working. However, I'm not sure if that's even possible with these new tuners.

Any suggestions as to things I can try to get this resolved? I guess one thing would be to change the cabling from the dish to the box, at least the bits I have access to.
 
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