dawson001
Established Member
- Joined
- Aug 4, 2014
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- 536
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Recently "upgraded" to Sky Q after my old HD box stopped working however the picture quality has been nowhere near as good as the old HD box....its really soft and slightly pixilated.
I've tried numerous things such as changing Sky Q box settings from 1080i, 1080p and 2160p both 8 bit and 10 bit. I've changed HDMI leads, changed HDMI ports, changed TV picture settings but nothing compares to the old HD box which was crystal clear.
I'm using a new 2020 Sony Xh9505 TV which provides an amazing picture on PS5 and built in YouTube app but Sky is a significant downgrade.
Coinsidently, my Netflix picture through TV app is also worse since Sky incorporated it to my "upgrade". I have changed my playback settings on Netflix to "high" but made no difference. See pictures attached and zoom in.....shocking
We had a Sky engineer to check connection (to say was useless is being polite) over to swap Q box but made no difference. He told me that the picture he was seeing looked fine.....i explained numerous times that it poor in comparison to old HD box but didn't seem interested.
Please can anyone assist in things I can try to improve quality?
I've tried numerous things such as changing Sky Q box settings from 1080i, 1080p and 2160p both 8 bit and 10 bit. I've changed HDMI leads, changed HDMI ports, changed TV picture settings but nothing compares to the old HD box which was crystal clear.
I'm using a new 2020 Sony Xh9505 TV which provides an amazing picture on PS5 and built in YouTube app but Sky is a significant downgrade.
Coinsidently, my Netflix picture through TV app is also worse since Sky incorporated it to my "upgrade". I have changed my playback settings on Netflix to "high" but made no difference. See pictures attached and zoom in.....shocking
We had a Sky engineer to check connection (to say was useless is being polite) over to swap Q box but made no difference. He told me that the picture he was seeing looked fine.....i explained numerous times that it poor in comparison to old HD box but didn't seem interested.
Please can anyone assist in things I can try to improve quality?