blu disc
Established Member
I have sky Q 2tb box sky broadband and x2 mini boxes. The picture is always blocking and freezing and colour pixelation. My Mrs contacted them today and they talked through updating the main Q box. But the sky representative has said my Toshiba 75 inch TV is the problem and I need to contact Toshiba support as I should be issued with a dongle. When I got home and she told me this my jaw hit the floor as I can't possibly see how this can be the issue. I have checked my TV software is up to date. The problem never occurs when I download content only when I watch live TV or recorded programmes. Can anyone confirm if this is possibly true as I believe this is a load of tosh. She did say I want an engineers visit and they have agreed. I have the sky Q box running through my Onkyo receiver and also have a PS4 pro which never has any issues. Thanks in advance Danny