Sky Q not recording BBC

Gordon WT

Active Member
I went to watch my recording of Line of Duty and it said “failed - technical problem”.

After unplugging and updating software I found that I can record every other channel but not BBC1 or 2!

I can’t even pause or rewind.
Checked to see if the card was paired OK and it says it is.

Totally stumped and I can’t contact Sky at the moment so has anyone got a clue what’s happened?
 

JayCee

Distinguished Member
Try power cycling again after the software update.
If no change contact Sky.
 

Gordon WT

Active Member
I phoned Sky today after nothing I tried worked. They got me to reset my hard drive.
lost all my recordings and scheduled recordings...but it worked!
 

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