Question Sky Q no audio to Pioneer VSX 322 AV receiver

Discussion in 'Sky Digital TV Forum' started by thatone, Nov 4, 2018.

  1. thatone

    thatone
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    as title suggests, I am unable to get any audio output from my Pioneer AV receiver when connecting Sky Q. Connected directly via HDMI. The Sky engineer was unable to get it working, so I let him go and said I would sort it, but it’s clearly not that simple. Am I missing something?
     
  2. Russ_64

    Russ_64
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    Do you have the Sky Q 2TB (Silver) box that does 4K? I think the problem may be HDMI v2.0 and HDCP 2.2 that your AVR does not support. Try to connect an Optical cable to see if you get audio.

    SKY Q HDMI Connections - Sky Community
     
  3. thatone

    thatone
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    No, I have a black Sky Q box
     
  4. Russ_64

    Russ_64
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    Box is black but is it 1TB or 2TB model (only 2TB does 4K output)?
     
  5. thatone

    thatone
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    no sure, how do I find out, I am guessing there will be a model number in the on screen menu?
     
  6. JayCee

    JayCee
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    If it's black it's 1TB
    If it's silver it's 2TB
     
  7. thatone

    thatone
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    now fixed with an Optical Cable :)
     

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